For the past 10 years, OCTA has been using a computerized maintenance management software (CMMS) system to monitor and maintain their assets, but over time this system limited their ability to improve operations, and constrained how they performed data analysis, budgeting, forecasting and reporting.
In 2003, OCTA put forth a request for proposal for an integrated enterprise asset management (EAM) system that would support their fleet, facility and light rail operations utilizing a single application. Furthermore, they were looking for a system that had a proven track record within the transportation industry.
As part of the contract, OCTA purchased maintenance, material management and purchasing software, software for publishing, distributing and viewing complex maintenance documents for parts and equipment and software that allows the agency to analyze transactional data within the EAM system.
