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Pleasanton, California Upgrades to Accela Solution to Support Development Services

Web-based application will replace a legacy Accela product and be deployed to 30 department employees.

Pleasanton, California has upgraded its land management system to Accela Automation from Accela, Inc. to streamline land use processes within its Development Services departments and enable citizens to have greater and more convenient access to city services.The Web-based application will replace a legacy Accela product and be deployed to 30 department employees who will use the more user-friendly, easily accessible system to conduct their daily business. Users will have online access to a centralized database of land-use information to track and manage permitting, building inspections, project management, workflow, and other critical functions.

The City also selected additional Accela applications that enhance the functionality of Accela Automation to facilitate sharing of GIS information from a centralized database, enable field staff to work more efficiently in conducting inspections, and provide residents with the ability to apply for and obtain permits online:

Accela GIS seamlessly integrates with Accela Automation to provide powerful real-time visual analysis to enhance land use, zoning, and infrastructure data. It allows creation of multiple map layers, automated map analysis, parcel and asset inventory management, direct editing of GIS data or files, and auto-distribution of information to mailing lists. It is built on the ArcIMS platform by ESRI.

Accela Wireless(TM) is a mobile government software application that allows government staff to perform their jobs from the field for inspections, code enforcement, work orders, and service requests. Optimized for Intel Centrino Mobile Technology, Accela Wireless is compatible with PDAs, laptops, and Tablet PCs running on the Microsoft Pocket PC 2003, Windows Mobile 5, Windows 2000, or Windows XP operating systems.

Accela Citizen Access provides real-time, direct access via the Internet to agency permit and land management activities. Online permit applications can be configured to allow citizens and businesses access to apply and pay for permits, schedule inspections, check the status of a permit or inspection, or print an approved permit directly from the Internet 24 hours a day, seven days a week.

"Pleasanton joins a growing group of Accela clients who are recognizing the economic advantages of upgrading to Web-based technology," said Maury Blackman, Accela president and CEO. "Our experience has shown a direct and immediate correlation between easier, faster, more accessible services to citizens and economic development and prosperity. The more agencies provide to the public, the greater the return they see on their technology investment."