All her points are valid, however, there were a few things she didn’t talk about, which should include integrating social media (from a public information officer PIO perspective) and combining it with Joint Information Center (JIC) activities. She also did not address rumor control and what today I'm calling disinformation.
And, I advocate that social media can also be used for the operational aspects of disasters. First for bettering situational awareness on what is happening in the community and then also orchestrating the response to appropriate geographic areas.
Seven years ago, I championed an application for theses purposes, but FirstToSee was too early for hidebound non-techie people to adopt. Thus — it is dead!
I'm still in mourning.
