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Defining Trust

People's perceptions of what trust is defined as is not that clear.

The following is from a Maureen Moriarty column from the July 19-25 edition of the Puget Sound Business Journal (PSBJ).  It addresses the need to communicate clearly in choosing your words.  This quote shows the difficulty of communicating clearly enough so as to not be misunderstood.

 

"Two common workplace words "trust" and "respect" can also be problematic because their meaning has wide room for interpretation.  I conduct an activity in my trainings around the word trust.  I ask participants to list all the words that immediately come to mind that for them equal trust.  Then I ask people to share their words, and the typical list from an average class includes more than 100 different words!"  

Eric Holdeman is a contributing writer for Emergency Management magazine and is the former director of the King County, Wash., Office of Emergency Management.