Jump ahead to today or back to Henry Ford's time and I think the maxim is not always true. This is especially so when you are looking at new technology that breaks away from what the "customer" is accustomed to. Insert the issue of changing how one does their job, gets their information, where they are in understanding the technology and if they feel threatened by it and the innovator has a pile of problems. An earlier quote of mine was, "Innovation does not happen by committee." Eric Holdeman The group impact can be worse than a single individual looking at technology. Add one nay sayer to a committee and it can be difficult to overcome their objections. With innovation there may not already exist a "proof of concept" or if it does exist, people are unwilling to accept it into "their world."
All of the above can be vexing to someone trying to move the technology ball down the court. This then was my problem earlier this year, earlier this week, and the vexation has not gone away. Hope springs eternal and maybe, just maybe, we shall overcome some day.
