Government Experience
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Work on the new portal began in 2023, with the next phase scheduled for 2026. Nevada joins other states in setting up such portals for a variety of tasks, including accessing services such as unemployment benefits. -
The federal government’s now-defunct United States Digital Service has served as an inspiration for states that are increasingly putting human experience at the center of their tech projects.
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The myColorado app now lets ID verifiers like government agencies or businesses scan a QR code on a user’s digital ID to quickly determine its validity. Some 1.8 million of the state’s residents use the app.
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The California Civil Rights Department’s new online interactive guide will help residents understand the Fair Chance Act, which aims to reduce employment barriers for individuals with criminal histories.
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The gov tech company has announced a strategic investment from Francisco Partners, which manages some $45 billion. Accela sells software for such jobs as code enforcement and disaster management.
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SponsoredGovernment platforms modernize digital services, integrating data through APIs, dashboards and the cloud. Low/no-code tools accelerate development, enabling scalable solutions and improved ROI for IT modernization.
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The Colorado Division of Motor Vehicles has announced that myDMV will now accept cryptocurrency through PayPal for online payments for services like renewing a driver’s license or vehicle registration.
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The map-based Chicago Recovery Plan was created with feedback from residents. It also allows them to track progress on city projects to create safe neighborhoods and drive equitable economic growth.
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In the wake of the NYC Open Data Help Desk reaching the major data milestone of 10,000 inquiries since its inception, Chief Analytics Officer Martha Norrick shared her thoughts on the progress and what’s next.
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“What’s in a name?” As some government agencies make their chatbots more human than ever, explore a growing cast of AI characters.
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Utah CTO David Fletcher will be retiring this week after over two decades in the role. In his final days in public service, he shared what he has learned and accomplished in a career peppered with technological disruption.
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A report published this week by the nonprofit civic engagement organization MapLight lays out several strategies that can be implemented by local government agencies to improve civic engagement.
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Experts argue that agencies having staff dedicated to equity and inclusion play an important role for government work, from strategic planning, to operations, to the rise of digital government services.
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The state, along with Tyler Technologies, has launched a clearinghouse designed to make title transfers quicker and less costly. Retailers, insurers, salvagers and fleet managers could benefit from the system.
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That progress includes modernizing the state's websites, building a leadership team to reimagine digital service delivery there and partnering with the Pennsylvania Office of Transformation.
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The Illinois Department of Children and Family Services has adopted Augintel’s Natural Language Processing software to help child welfare caseworkers gain enhanced insights on the cases they manage.
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The NYC Office of Technology and Innovation’s Office of Data Analytics is convening a series of meetings for working groups to establish a citywide data governance program and guidance on data use.
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For state and local government agencies across the U.S., GIS technology has the power to inform decision-making, impact funding and improve the constituent experience through various applications.
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The portal that gives users access to Cherokee County planning and zoning documents is undergoing an overhaul to implement more stringent cybersecurity protocols while creating a more user-friendly experience.
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The Illinois Child Care Assistance Program application process is getting digitized through a partnership with Code for America. The partnership aims to make the process simpler and more efficient for families who rely on it.
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Today, Massachusetts Gov. Maura Healey signed an executive order to establish a chief IT accessibility officer role to improve the accessibility of the state’s digital services for people with disabilities.
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