Government Experience
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With the Ohio city pursuing major redevelopment, officials have launched an online permitting portal they hope will ease that effort. Cleveland’s building director explains what’s happening — and what comes next. -
The debut of the new website, PermitSF, comes after four months of development work with OpenGov. It reflects the growth of online permitting in governments across the country — a trend supported by AI.
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In 2025, the state launched its Frontier Stable Token and advanced system modernization; in 2026, the IT team will build on that foundation to leverage technologies like AI while building trust.
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The state, along with Tyler Technologies, has launched a clearinghouse designed to make title transfers quicker and less costly. Retailers, insurers, salvagers and fleet managers could benefit from the system.
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That progress includes modernizing the state's websites, building a leadership team to reimagine digital service delivery there and partnering with the Pennsylvania Office of Transformation.
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The Illinois Department of Children and Family Services has adopted Augintel’s Natural Language Processing software to help child welfare caseworkers gain enhanced insights on the cases they manage.
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The NYC Office of Technology and Innovation’s Office of Data Analytics is convening a series of meetings for working groups to establish a citywide data governance program and guidance on data use.
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For state and local government agencies across the U.S., GIS technology has the power to inform decision-making, impact funding and improve the constituent experience through various applications.
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The portal that gives users access to Cherokee County planning and zoning documents is undergoing an overhaul to implement more stringent cybersecurity protocols while creating a more user-friendly experience.
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The Illinois Child Care Assistance Program application process is getting digitized through a partnership with Code for America. The partnership aims to make the process simpler and more efficient for families who rely on it.
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Today, Massachusetts Gov. Maura Healey signed an executive order to establish a chief IT accessibility officer role to improve the accessibility of the state’s digital services for people with disabilities.
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Thousands of files have been uploaded to public data portals by local and state government agencies. Access data from San Francisco may hint at what the public actually wants to see.
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The city of Long Beach has released a new tool for the police department to help connect at-risk individuals with resources to keep them from becoming unnecessarily involved within the criminal justice system.
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The MetroLab Network has announced the release of its new Model Data Governance Policy & Practice Guide for Cities and Counties, aiming to support data governance initiatives at the local level.
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The Lafayette Police Department is moving away from the traditional paper citations and shifting to an electronic ticketing model to improve citation management and officer safety, officials say.
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The North Texas Innovation Alliance brings together public and private organizations in the region, offering a coordinated approach for technology implementations — such as drones and robotics.
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California State Parks has added navigation technology to support both visitors and staff, which will help both to aid in rescue efforts and to improve the overall experience for park visitors.
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The new app, from Utah vendor TextMyGov, will work with a federal emergency notification system and can give residents information on everything from parks and trash pickup to boil water advisories.
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Within the first 24 hours of the social media platform’s launch, many government agencies and officials are already active on the Twitter competitor Threads. Is it the future of social media?
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The state of Massachusetts has announced the launch of a new interactive, online map in an effort to help state agencies, localities and contractors identify certified diverse business partners.
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The NYC Department of Housing Preservation and Development is working with the city’s library systems to pilot solutions that will expand technology access and use for the constituents the agency serves.
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