Government Experience
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Work on the new portal began in 2023, with the next phase scheduled for 2026. Nevada joins other states in setting up such portals for a variety of tasks, including accessing services such as unemployment benefits. -
The federal government’s now-defunct United States Digital Service has served as an inspiration for states that are increasingly putting human experience at the center of their tech projects.
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The myColorado app now lets ID verifiers like government agencies or businesses scan a QR code on a user’s digital ID to quickly determine its validity. Some 1.8 million of the state’s residents use the app.
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The city of Dallas Police Department and the Dallas Fire-Rescue Department have adopted what3words, an application that enables the emergency response teams to better their missions with improved location detection.
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The deal reflects the growing tendency in the gov tech space toward integrated platforms, according to Granicus CEO Mark Hynes. Both companies have been expanding recently via other acquisitions.
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At Bloomberg CityLab 2022 this week, local leaders from around the globe came together to define the role of digital innovation for cities and how a solution-centered approach to technology can make its impact sustainable.
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At the NASCIO Annual Conference in Louisville, Nebraska Chief Information Officer Ed Toner outlined how his state is approaching identity management, envisioning easy resident access to online services.
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The annual survey of state and territorial CIOs found that emphasis has shifted away from expanding remote and hybrid work and toward legacy modernization and digital services after COVID-19.
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Colorado Gov. Jared Polis and the Office of Information Technology have announced the launch of the Colorado Digital Government Strategic Plan, which aims to improve digital services for constituents.
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Armed with approximately $126 million in funding, the state’s Information Technology Services Division is taking a closer look at where their applications intersect with citizens and how to better improve their experiences.
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The company says its technology and platform can help local governments better determine how to spend grants and serve citizens. Polco has more than 1,400 clients, including San Jose, Calif., and Honolulu.
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Eric Schmidt’s philanthropic organization has launched a program meant to spark innovation for access to benefits for low-income residents. Funding, technical help and partnerships are all part of the effort.
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A new tool from the Pittsburgh Office of Management and Budget aims to make data on budget decisions more transparent, as one of many efforts the city has undertaken to make data more accessible to the public.
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In the sixth annual Government Experience Awards, winning jurisdictions made it easier than ever for constituents to access services online in ways that are streamlined, intuitive and accessible for all.
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The gov tech accelerator's new 12-startup cohort spans a wide range of work in transportation, civic engagement, benefits management, diversity initiatives and more. The companies will work with CivStart for two years.
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Bay Area tech officials shared their insights about the changes and challenges facing government IT shops caused by the COVID-19 pandemic. The need to engage with those they serve emerged as a common thread.
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The company has scooped up scores of companies since it launched just five years ago, bringing it into a variety of gov tech niches. Now it has a new name as it moves into the post-COVID future of gov tech.
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A new report explores insights from respondents about the strengths and opportunities for improvement with digital services in the public sector, and finds that better online experiences create more trust in government.
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The city of Danbury, Conn., has contracted the firm CivicPlus to make a more accessible city website for the community. The city hopes the new website will be more transparent with important information.
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In designing digital products for constituents — like websites and mobile apps — government agencies should consider implementing plain language to increase accessibility and improve the overall user experience.
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Through the Love My Air program, the city of Denver is empowering residents and public officials alike to make better decisions with data related to air quality for personal and public health.
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