Government Experience
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Work on the new portal began in 2023, with the next phase scheduled for 2026. Nevada joins other states in setting up such portals for a variety of tasks, including accessing services such as unemployment benefits. -
The federal government’s now-defunct United States Digital Service has served as an inspiration for states that are increasingly putting human experience at the center of their tech projects.
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The myColorado app now lets ID verifiers like government agencies or businesses scan a QR code on a user’s digital ID to quickly determine its validity. Some 1.8 million of the state’s residents use the app.
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The state of California is actively against the Trump administration, but the resistance only goes so far on certain platforms.
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Russia’s effort to influence U.S. voters through Facebook and other social media is a focus of special counsel Robert Mueller’s investigation as a part of last year's election.
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The Missouri Economic Dashboard, believed to be the first economic dashboard launched by a state treasurer, examines state and county financial data in comparison to national averages.
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During natural disasters, social media has been a turning point in getting victims help.
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Customer experience takes center stage in new program honoring governments with the broadest possible definition of what it means to be digital. Utah, Oakland County, Mich., and Denver, Colo., honored.
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New platform features more than 70 data sets, integrated city planning goals and a capacity for expansion.
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Victims of Hurricane Harvey reached out for help via social media instead of 911, which in many cases turned out to be a dead end with no help.
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The report looks at how states and municipalities can make themselves more welcoming to internet and technology firms.
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Future efforts may involve predictive analytics as city contemplates the future of putting public information to work for a better quality of life.
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Why governments aren't doing it — and why they should.
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About a quarter of the Facebook engineers in Seattle work on the company’s infrastructure projects, the tools to transmit, store and analyze the growing heap of data people feed into the social network.
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The Internet has changed the scale of disasters, the number of people who are vulnerable to them, and the cold implacable permanence of the wreckage they leave behind.
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Redesigning a government website should be about more than attractiveness and easy navigation.
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The DOJ demanded the data of about 1.3 million people who visited the website within six days of anti-Trump protests in Washington on inauguration day.
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The site, run by the Centers for Medicare & Medicaid, went live on a Wednesday, and allows users to compare how well staff manage certain health conditions.
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While social-media companies have been grappling for years with how to rid their sites of hateful speech and images, the events of the last several days served as a stark reminder of just how real, present and local the threat posed by white supremacists can be.
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The new website will allow residents to create portals to prioritize the website's numerous resources.
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The state plans to take down a data portal at some point to upgrade it, but city officials didn't want access to Rockford data to be disrupted.
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