211 is an easy to remember three-digit dialing system that replaces the maze of 1-800 hotlines and makes it easy for individuals and families to find the health and human services they need, said the United Way in a release. Although not intended to replace 911, 211 systems on the Gulf Coast have been praised for the handling of emergency calls when 911 call centers went down during and after Hurricanes Katrina and Rita.
Joining the senators at the 211 event on Capitol Hill were United Way of America President and CEO Brian Gallagher; former U.S. Secretary of Transportation Rodney Slater, Chair of the United Way of America's Board of Trustees; and other federal and United Way leaders.
More than 196 million Americans -- over 65 percent of the nation's population in 41 states, the District of Columbia and Puerto Rico -- have access to 211 systems. Pennsylvania is the largest of the nine states that provide no 211 services.
The "Calling for 2-1-1 Act" would increase the availability of 211 by providing critical financial support to help states launch and operate 211 services. United Way has recruited 145 organizations throughout the Delaware Valley to support 211, and is working with state legislators to craft 211 legislation. United Way hopes to have legislation introduced in Harrisburg sometime in March.
