N.Y. Bill Takes Aim at Cell-Phone Coverage, Fees and Contract Issues

Cell phones are critical for use in case of an emergency for most New Yorkers. For older people in the state, it is the main reason they buy cell phones, according to the AARP in a release. It's also at the heart of state legislation, recently introduced in the New York State Senate by Senator John Flanagan (R-Smithtown), to make it easier for people to have critical and accurate information about where their cell phone works.

The legislation, S.3293, known as the "Wireless Telephone Consumer Protection Act," would require cell phone companies to provide more detailed coverage maps, including where the e-911 function works during an emergency, and allow people to cancel their contracts 15 days after receiving their first bill without having to pay hefty penalties. The same bill has been introduced in the State Assembly by Assemblyman Daniel O'Donnell (D- Manhattan). The bill passed the Assembly last year.

Other key provisions of the legislation include requiring cell phone companies to disclose all hidden fees, surcharges and taxes.

"As our reliance on cell phones grows, we need to make sure that the laws of our state are able to adequately deal with this growth," stated Senator Flanagan. "This legislation is a great step towards ensuring the rights of New York consumers and a commonsense approach to regulating this industry. People deserve to know that they have legal protections and I look forward to working with AARP to make this legislation a reality in our state."