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Process Mining 101 with Celonis' Chris Radich — ICYMI

Dustin Haisler is joined by Chris Radich, Celonis' vice president of Solution Engineering, Public Sector, to discuss process mining and how agencies can leverage this technology to improve their procedures and delivery of services.

Government agencies have a lot of services to provide and many of them are currently strapped for workforce talent — requiring them to do more with less. At the same time, a large number of public servants have become eligible for retirement, risking the loss of institutional knowledge.

In such challenging times, how can governments succeed in transforming the way they deliver services without a complete and objective view of their processes?

In this episode, Dustin Haisler and Celonis' Chris Radich discuss process mining and execution management — a new state-of-the-art approach to understanding and optimizing existing processes and technology investments.



Read About How Process Mining Can Add Value to Government, Citizens.
Visit Celonis for More Details on Process Mining.


“In Case You Missed It” is Government Technology’s weekly news roundup and interview live show featuring e.Republic* Chief Innovation Officer Dustin Haisler and Deputy Chief Innovation Officer Joe Morris as they bring their analysis and insight to the week’s most important stories in state and local government.

Follow along live Fridays at 12 p.m. PST on LinkedIn and YouTube.

*e.Republic is Government Technology's parent company.


GovTech Biz
Dustin Haisler is the Chief Innovation Officer of Government Technology's parent company e.Republic. Previously the finance director and later CIO for Manor, Texas, a small city outside Austin, Haisler quickly built a track record and reputation as an early innovator in civic tech. As President, Haisler drives exponential growth, implements new ideas and promotes a corporate culture that rewards creativity. Read his full bio.