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Unlocking Workforce Innovation Through Empowerment — ICYMI

Norma Padron, CEO and founder of EmpiricaLab, returns to ICYMI to discuss reimagining workforce collaboration and her company’s current efforts to improve learning and collaboration in health care.

In the past year since EmpiricaLab’s Norma Padrón last appeared on Goverment Technology’s “In Case You Missed It,” the company has completed the AWS Impact Accelerator for Women Founders and the Techstars Workforce Development Accelerator program and has joined the virtual incubator program of Mount Sinai Health System’s 2023 cohort.

While a lot has changed for her company in the past year, she continues to see our health-care system face some of the same challenges that inspired her to found EmpiricaLab. Even so, she notes three huge trends in the market today — a movement toward more flexible work arrangements, the desire for upskilling to ensure that employees will be qualified to do their jobs as the work evolves and the adoption of AI in many different forms.

In Norma’s opinion, the biggest delta will not be between the different ways that organizations use AI but between those organizations that use it and those who choose not to adopt it at all. Those organizations with the best strategies and plans for AI adoption will be the “winners.”

On this episode of “In Case You Missed It” (our 100th!), Norma joins Dustin and Joe to discuss areas of opportunity, the immediate benefits of large language models, fears surrounding the adoption of tech in the health-care industry and the important need to retain empathy and a human perspective even as technology is being used to transform skills and the way that workers collaborate.



“In Case You Missed It” is Government Technology’s weekly news roundup and interview live show featuring e.Republic* Chief Innovation Officer Dustin Haisler and Deputy Chief Innovation Officer Joe Morris as they bring their analysis and insight to the week’s most important stories in state and local government.

Follow along live Fridays at 12 p.m. PST on LinkedIn and YouTube.


GovTech Biz
Dustin Haisler is the Chief Innovation Officer of Government Technology's parent company e.Republic. Previously the finance director and later CIO for Manor, Texas, a small city outside Austin, Haisler quickly built a track record and reputation as an early innovator in civic tech. As President, Haisler drives exponential growth, implements new ideas and promotes a corporate culture that rewards creativity. Read his full bio.
Joseph Morris is the Chief Innovation Officer of <i>Government Technology's</i> parent company e.Republic and a national keynote speaker on issues, trends and drivers impacting state and local government and education. He has authored publications and reports on funding streams, technology investment areas and public-sector priorities, and has led roundtables, projects and initiatives focused on issues within the public sector. Joe has conducted state and local government research with e.Republic since 2007 and knows the ins and outs of government on all levels. He received his Bachelor of Arts in government and international relations from the California State University, Sacramento.