Opinion
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Technology is driving at least two trends in young people that colleges should have an answer for: self-education and loneliness. Meanwhile, employers increasingly value social and collaborative skills that AI cannot provide. -
From AI ethics and governance on campus to cybersecurity training, quantum computing innovations and 6G connectivity, emerging technologies have given IT leaders a lot to contend with in the near future.
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Drones can enhance emergency response, but they’re only one part of the public safety toolkit, ideally making the jobs of the officers and first responders safer and more efficient.
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While using technology to automate public-sector processes can be one of the most straightforward paths to improved efficiency, being sure to lay the right groundwork and knowing your agency’s ultimate goals are key.
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As Congress prepares legislation for new broadband infrastructure projects, it is imperative there be parity between rural and urban programs. Everyone should benefit directly from these investments
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An increase in mail-in voting this year will cost an estimated $2 billion, much of which will fall on local governments. Smart tech investments and security monitoring are key to doing more with less.
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With a few changes to existing systems, human-centered technology can help counter the racial bias embedded in the social safety net by creating more opportunity for people of color to access services digitally.
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While the Paycheck Protection Program is intended to help keep businesses afloat during the economic uncertainty of the pandemic, the impact of those looking to take advantage of the system can reach the local level.
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Developing a strategy that puts employees at the heart of public-sector data work is essential for making informed decisions that will not only drive efficiencies but also improve delivery of citizen services.
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Philadelphia is using data-matching to cut down on the number of forms that assistance program applicants have to fill out. The innovative work focuses on the end users, not the bureaucracy.
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Dallas County does not have a comprehensive, centralized, publicly available data source for its courts, making it harder to run down basic information about everything from law enforcement to evictions.
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While COVID-19 has made continuity of public services more critical than ever, it has also made them more vulnerable. A few guidelines can help organizations prepare for and prevent ransomware incidents.
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Unexpected situations can bring unforeseen questions, especially when tensions and stakes are high. But a little preparation goes a long way. Here are three tips for navigating difficult questions, no matter their source.
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The pandemic has transformed many online services from “nice-to-have” to “need-to-have.” Public-sector IT leaders are central to reimagining government, and they continue to find new ways to deliver for citizens.
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As the demands of remote government work extend from weeks to months, public-sector agencies must begin exploring tools like augmented and virtual reality for improved communication and collaboration.
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Even the best efforts of three big providers can’t stop the technology’s spread or misuse. Licensing agreements might allow police departments to use parts of it even if they can’t use specific algorithms.
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COVID-19 has forced government agencies to ask a lot of their citizens as businesses close and schools go online. In return, the public sector should take bold steps to move forward with a startup-like innovation mindset.
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Isolation is known to cause negative psychological and social effects, and the COVID-19 crisis has demonstrated that large-scale isolation creates an entirely new tier of issues in the digital age.
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Federal funding for broadband intended to expand telehealth will go a long way toward getting more people the care they need, but communities must create strategies tailored to their needs to make the most of it.
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The Orlando Sentinel newspaper editorial board calls for a law that would include real consequences for officers who don’t activate their cameras, or who deliberately turn them off to avoid scrutiny.
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State and local agencies face a host of challenges as they prepare to restart business. With the help of tech, knowing how to plan for short- and long-term needs, post pandemic, can make the difference.
