Opinion

From the Department of Labor and Workforce Development to the Department of Revenue, antiquated systems and software deficiencies have wreaked havoc on the delivery of state services.

The FBI planes can record video of ground activity -- criminal and otherwise -- unrelated to their stated purposes and can identify thousands of people via their cellphones.

What can state and local governments to do protect themselves against cyberthreats?

One area where open data has the potential to make a real difference -- and where some of its current limitations are all too apparent -- is in state-level regulation of nonprofits.

New technologies add to the dilemma of public records management.

In order to fix our nation’s deteriorating infrastructure, we need to look closer at the stresses on this system that aren’t easy to calculate or quantify.

A departure from more traditional hiring practices, which usually focus on formal education, could help employers in New Mexico fill their needs for STEM workers.

All too often, policies are simply replicated from state to state with little attention to research showing that they work.

Before commercial drones are deployed in the United States, federal baseline rules to limit their surveillance capabilities should be established.

To improve public services with data-driven technology, governments need to work harder than ever to recruit, hire and retain highly skilled data engineers and managers.

The potential benefits of governments that are capable of continuous adaptation has never been greater.

The combination of new cloud-accessible, easily implemented customer relationship management technology coupled with mobility enables meaningful results.

Feel-good stories are nice, but there's a role for academia in bringing scientific rigor to the process.

A sophomore CIO from America's second most populous county reflects on what it takes to integrate people, government and technology.

Strategic sourcing is a way to do procurement with proven benefits, and it's catching on at all levels of government. But some myths need to be dispelled.

While transparency may promote government accountability and reduce corruption, rules to improve openness in government also can have negative consequences.

The feds are gearing up to share proactively in an effort to build trust across the layers of governmental entities, and across the public-private sector divide — and it will ultimately enable more productive sharing and communication among state and local governments.

Many cities already have emergency response technology in place, but with so many people reaching out to social media, these tools will continue to grow, and people will continue to turn to Facebook first.