IE 11 Not Supported

For optimal browsing, we recommend Chrome, Firefox or Safari browsers.

In Wash., a Robot Now Delivers Food to Airport Gates

"Gita," a $3,200 robot, is now carrying food orders to passengers at their gates within the Seattle-Tacoma International Airport. The fee for the service is $2.99, and a human worker escorts the robot.

Seattle-Tacoma Airport
(TNS) — You don't have to leave your gate or get in line to order food at the airport anymore, thanks to "Gita," the robot that delivers.

Airline passengers can now order from McDonald's and other restaurants at Seattle-Tacoma International Airport by using the online food delivery service Order SEA. For a $2.99 fee, Gita, the robot on wheels, escorted by a human, will deliver your meal to your gate, airport officials announced Thursday morning.

Gita can store up to 40 pounds of food, but if she gets overwhelmed, your meal will be delivered by a human courier instead. But if demand is high, airport officials said there might be a fleet of robot couriers roaming the terminals in the future.

Airline passengers with a mobile phone or laptop can get sandwiches, coffee and other food delivered from 15 terminal restaurants such as Trail Head BBQ, Rel'Lish Burger Lounge, Capitol Hill Food Hall and Pei Wei. Officials expect the airport, which has 55 restaurants, will get more food vendors to sign up with the robot delivery service soon.

"Technology can make your airport experience more flexible and less stressful," Port of Seattle Commissioner Sam Cho said in a prepared statement. "OrderSEA means travelers can skip standing in a crowded line, the least fun and most stressful part of any trip."

During its recent soft launch, Order SEA took in 1,200 food orders, including more than 500 for gate delivery, airport officials reported. Airport officials hope the delivery app will reduce long lines at the airport McDonald's and other popular eateries nearby.

Gita, the $3,200 robot, is owned by AtYourGate, the company that runs the airport delivery app. The Philadelphia International Airport also has a meal delivery robot similar to the one that will be use by Sea-Tac.

©2021 The Seattle Times, Distributed by Tribune Content Agency, LLC.
Special Projects
Sponsored Articles
  • How the State of Washington teamed with Deloitte to move to a Red Hat footprint within 100 days.
  • The State of Michigan’s Department of Technology, Management, and Budget (DTMB) reduced its application delivery times to get digital services to citizens faster.

  • Sponsored
    Like many governments worldwide, the City and County of Denver, Colorado, had to act quickly to respond to the COVID-19 pandemic. To support more than 15,000 employees working from home, the government sought to adapt its new collaboration tool, Microsoft Teams. By automating provisioning and scaling tasks with Red Hat Ansible Automation Platform, an agentless, human-readable automation tool, Denver supported 514% growth in Teams use and quickly launched a virtual emergency operations center (EOC) for government leaders to respond to the pandemic.
  • Sponsored
    Microsoft Teams quickly became the business application of choice as state and local governments raced to equip remote teams and maintain business continuity during the COVID-19 lockdown. But in the rush to deploy Teams, many organizations overlook, ignore or fail to anticipate some of the administrative hurdles to successful adoption. As more organizations have matured their use of Teams, a set of lessons learned has emerged to help agencies ensure a successful Teams rollout – or correct course on existing implementations.