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Colorado Springs Police Department Fills Police Officer Positions from Its Online Applicant Registration Center

System keeps applicants informed each step of the way

The Colorado Springs Police Department has developed and implemented an online Applicant Registration Center. The center allows individuals who are interested in becoming an officer with the department to do the following:

Apply:
Users can complete a test registration form, add contact information, download a city application and receive instructions for completing their application.

Modify personal data:
Users can modify their personal information and change their contact information.

Review the status of their application:
Users can determine if their employment application was received and approved; determine if their transcript(s) was received and verified; determine if all other parts of their application were received and documented; and determine what positions they are eligible to test for.

Select a testing date:
Users can review upcoming test dates and pick one that is convenient for them.

Review their summary and test data:
Users can view the date their application was complete; view the position they are eligible to test for; view the date they are scheduled to test (or tested); view the score they received on the Law Enforcement Assessment Battery portion of the test; view their eligibility for veterans' service or disability preference; and view if they are eligible to continue the testing process.

In addition to the user front end, a complete back-end system was developed which allows Staff Resources staff to track applicants throughout the process, generate reports, send e-mails and determine which applicants will move forward in the testing process and ultimately who will attend the 16-week Training Academy. The system has saved tens of thousands of dollars in man-hours that were spent copying and sending out applications and in data entry. The system provides better analysis of data, enhances communication with the applicants and ensures that the best candidates are trained and hired.