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How do 20 percent of calls to 911 in San Francisco originate?

Answer: they're "butt dials"

According to a new report from Google, about 20 percent of all 911 calls made in San Francisco in 2014 originated from the user's pocket. And from 2011 to 2014, the city’s 911 dispatchers experienced a 28 percent spike in emergency calls due to butt dials.

“Dedicated and hard-working public safety officials who answer and respond to Americans in times of need are being inundated by accidental wireless calls to 911," FCC Commissioner Michael O’Rielly wrote in a blog post last year. “This is a huge waste of resources, raises the cost of providing 911 services … and increases the risk that legitimate 911 calls — and first responders — will be delayed."

Looking for a simple way to avoid mistakenly making an emergency call? Create a password for your phone, and make sure it's locked before you slip it in your pocket.