Only 14 percent of respondents said that they trust governments “when it comes to the security of the digital services they offer and [users’] personal information.” That’s still two percentage points above their level of trust in media and entertainment, and four percentage points below trust in social media.
What percentage of users trust governments with their personal data?
Answer: 14 percent.
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Cybersecurity firm Thales recently released its 2022 Consumer Digital Trust Index, and the results found that consumers maintain a healthy dose of wariness these days when it comes to who they trust with their information.
Only 14 percent of respondents said that they trust governments “when it comes to the security of the digital services they offer and [users’] personal information.” That’s still two percentage points above their level of trust in media and entertainment, and four percentage points below trust in social media.
On the other end of the spectrum, the financial sector has the highest level of confidence from consumers at 42 percent, with health care and consumer technology following at 37 percent and 32 percent, respectively. Additionally, over half of respondents (54 percent) said they felt companies should be required to use data protection controls like encryption and two-factor authentication if they have been breached. And 21 percent said that they have stopped using a company or service after it suffered a breach.
Only 14 percent of respondents said that they trust governments “when it comes to the security of the digital services they offer and [users’] personal information.” That’s still two percentage points above their level of trust in media and entertainment, and four percentage points below trust in social media.