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Where do ISPs rank with Americans for customer satisfaction?

Answer: Dead last.

a concept illustration of a customer rating service
The American Customer Satisfaction Index has released its Telecommunications Study for 2021-2022, and overall, people appear less than satisfied with their Internet service providers (ISPs).

Of 45 industries surveyed, ISPs ranked 45th in customer satisfaction. On a scale of zero to 100, the industry received a rating of 64, two points behind next-to-last finisher subscription TV services. That’s a 1.5 percent drop from its rating the previous year.