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Government Technology State and Local Articles

Granicus CEO Mark Hynes outlines the role of technology in modernizing government services and discusses strategies for enhancing citizen engagement and participation.
States are investing in ways to incorporate the end user's experience into digital services, looking at how people truly use platforms and how to improve them. Some say it’s what government should have been doing all along.
The money, allocated by a budget trailer bill, will enable the California State Payroll System Project to hire a system integrator. The initiative, underway since 2016, will replace a significant piece of legacy.
A flawed update for cybersecurity software from the company CrowdStrike caused many Windows machines to crash. Around the globe, hospitals, airlines, 911 services, banks and others reported disruptions.
The state's new CIO has worked with the North Dakota Information Technology department for nearly 20 years. Now, the relationships he has built will support and inform the implementation of his vision for IT.
That’s one of the main ideas driving a deal between Geographic Solutions and California prison authorities. The company’s software is helping give soon-to-be-released inmates a chance to apply for jobs.
Plus, the FCC is taking steps to update broadband data collection, more states have had their initial proposals for BEAD funding approved, Oakland got a grant to expand broadband infrastructure, and more.
Revisions to the FBI’s Criminal Justice Information Services Security Policy affect all entities who have access to that data, including education departments, police, vendors and more.
Plus, Waymo reports 50,000 weekly driverless taxi rides in three major cities, research finds investments in renewable energy are paying off and parrots, it turns out, like to FaceTime their friends.
The state’s Artificial Intelligence Strategy details how agencies will leverage the technology for predictive analysis, to improve resident services and drive workforce development. Ethics and security are part of the plan.
Traveling across the West in an electric car turned out to have unexpected thrills, and occasional frustrations. Our reporter found that the chargers were out there — but connecting with them sometimes meant taking the long way around.
The company, which already serves the federal government, has released a data-based product to other public agencies. The goal is to help officials with flood response, management and recovery operations.
With 11 gubernatorial elections impending, should state and local governments expect to see major changes in the leadership of technology and innovation? Government Technology digs into the data.
When futurist Ray Kurzweil popularized the idea that AI would one day surpass human intelligence, he predicted its occurrence in 2045. With two decades to go, now is the time to get ahead on regulating it.
The Massachusetts Bay Transportation Authority, in partnership with Cubic Transportation Systems, will introduce new contactless tap-to-ride technology, where riders tap a credit card or digital wallet to pay transit fares.
Digital Equity Program Manager Lauren Thompson on building a people-centered program, maximizing federal funding and making sure residents have the tools they need to get online in Connecticut.
Rhode Island Gov. Dan McKee announced the group’s membership, and that he would host its inaugural gathering, on Friday. Members will assess the risks and opportunities in artificial intelligence.
Preparations for the Paris Summer Olympics have been going on for years. And given the expected global audience and international participation, cybersecurity is at the center of the action.
Interim CIO Michael Makstman, in place since Jan. 1, has been made permanent and will lead the city-county’s Department of Technology. Makstman has been with San Francisco more than six years and was previously its CISO.
In an email Wednesday, the Florida Department of Highway Safety and Motor Vehicles said it will revise the Florida Smart ID application, and asked users to delete it. The app has since been deactivated.
One of North Carolina's largest counties is deploying a new emergency communications system from Hexagon. The exec running the 911 center — now the new president of NENA — details what will happen and what’s at stake.
Public safety threats are increasingly blending physical violence, cyber attacks and online influence campaigns. The report calls for new law enforcement training, a national threat system and more.
Plus, initial proposals for BEAD program funding have been approved in two more states, findings from a new report emphasize the role libraries play in bridging the digital divide, and more.
State and municipal agencies and one of the nation’s most populous counties are integrating AI and GIS into their permitting systems, adding automation and enhancing transparency to improve service and accountability.
Videos, maps, medical information: It’s an information fire hose for emergency dispatchers. Motorola’s latest offering uses AI and other tactics to help get a tighter grip on all that data without increasing workloads.
Deputy state CIO Greg Hoffman was elevated to North Dakota interim CIO after the former CIO’s departure in May. On Thursday, the veteran executive was selected to lead state IT.
The first-place finishers in this year's Digital Counties Survey from the Center for Digital Government are those that have focused on modernizing major systems while also championing innovation.
The first electric vehicle charging station funded through the Infrastructure Investment and Jobs Act opened for business last December in London, Ohio. More are set to open in Maine, Colorado and Vermont this year.
The Office of Artificial Intelligence Policy at the Utah Department of Commerce has opened roughly four months after its creation. It will explore the most effective methods of AI regulation and guide development of responsible policies.
A new survey reveals a significant lag in generative AI adoption compared to the private sector. The findings highlight the need to address knowledge gaps, embrace innovative solutions and develop robust AI governance policies.
The list of potential uses for any leftover BEAD funding includes digital equity, and one state has a plan that would direct the money toward the work for years to come.
A new paper from the National Association of State Chief Information Officers explores the role of generative AI in improving accessibility for people with disabilities. It finds use cases and limitations alike.
The New York State Office for the Aging is giving older adults more options to connect with each another and the world by providing them with a variety of technologies — and the skills they need to use them.
As governments increasingly put end users at the forefront of how they're developing digital services, we checked in with state CIOs to see where that effort intersects with the rise of artificial intelligence.
Backed by $50 million worth of rewards, this new push from the cloud operator aims to spark innovation in generative AI projects. The move comes as Amazon’s AWS keeps expanding in government.
This new cyber attack has disrupted the state’s ability to issue death and birth certificates, and the breach might be putting sensitive patient data at risk.
Just a few years ago, only a handful of cities had chief data officers. Now that the position is more prevalent, experts take stock of what it takes to build an effective, data-driven local government.
HUUB founder and CEO Jenny Poon explains how cities can re-envision technical assistance programs to bring education and resources to their small businesses.
Why so many layoffs? Are technology jobs plentiful or lacking? With unemployment relatively low, why are many cyber pros and tech experts struggling to get an interview?
From principles of human-centered design to adhering to web accessibility best practices, the new issue of Government Technology explores what it takes to make online government truly work for all residents.
The state has been an early adopter of artificial intelligence, and is now equipping staff with the skills and knowledge they need to leverage AI securely. Training is free and voluntary.
Nearly 160 software companies have now signed CISA’s voluntary Secure by Design Pledge, which is a promise to work on seven key goals that could better protect their customers from hackers.
Illinois has partnered with Google to launch a groundbreaking portal, aiming to streamline access to youth mental health services and break down agency silos. A project leader shared with Government Technology what they’ve learned in the process.
Plus, Massachusetts has added three members to its digital accessibility board, a federal resource on digital literacy aims to support community needs, and more.
Buoyed by unprecedented federal funding as well as a widely accepted understanding that Internet is a fundamental part of modern life, states and cities confront the remaining obstacles to getting everyone online.
The Department of Homeland Security's Tribal Cybersecurity Grant Program is set to send the money to 32 tribal nations, aiming to help strengthen cybersecurity postures against rising threats.
The trial, meant to promote updates to the Aurigo Essentials product, could help local and regional agencies decide the best way forward for construction management tools. The move comes amid a relatively high level of public-sector infrastructure spending.
As the federal government moves forward on assessing and using artificial intelligence technologies, three partners are working to ensure people with disabilities are engaged throughout the process.
Most recently the executive director of the nonprofit Transform Hawaii Government, she will replace Doug Murdock as CIO and lead the state Office of Enterprise Technology Services starting Aug. 5.
The company, which sells digital tools to local public agencies, plans to use its own data, survey reports and analysis to help officials decide how to invest in technology, craft budgets and do other jobs. The man leading the effort explains the thinking behind it.