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Government Technology State and Local Articles

Cities around the nation are taking on projects to gather and analyze vast amounts of digital data points related to curb usage. This can enable new forms of delivery and dynamic parking prices.
The General Services Administration wants to sign up more state and local agencies to its authentication program, used to access benefits, transit discounts and more. New pricing could help with that effort.
Government agencies are tasked with protecting their networks from increasingly destructive cyber attacks, but often have limited funding, staffing and guidance to do so. Proactive strategies can make a big difference.
Plus, a settlement will enable access to affordable Internet in New York, Indigenous libraries are getting funding for digital inclusion, and more.
States are investing in ways to incorporate the end user's experience into digital services, looking at how people truly use platforms and how to improve them. Some say it’s what government should have been doing all along.
Experts on a recent panel said cyber defenders need to safeguard operational technology without inadvertently causing disruptions for the services they seek to protect.
A report assessed two North Carolina projects piloting low-speed autonomous shuttles, stood up by partners including the state Department of Transportation. It found the vehicles still have significant limitations.
CivStart, a nonprofit accelerator, has named the nine startups that made it through a two-year program designed to boost the marketplace profile of those companies, and give executives vital expertise. A new program focused on AI will launch soon.
Visitors to Virginia’s Natural Bridge State Park who are blind or visually impaired can now use RightHear technology to navigate the park’s natural wonders. Travelers can use it, too, to translate information in 26 languages.
Falls Church, Va., near the nation’s capital, is beginning the first phase of a smart city initiative to modernize traffic signals into one coordinated network. Other project phases include adaptive street lighting.
As governments increasingly put end users at the forefront of how they're developing digital services, we checked in with state CIOs to see where that effort intersects with the rise of artificial intelligence.
The Jefferson County Communications Center in Colorado has adopted a new platform to improve emergency operations. The new system uses artificial intelligence to improve efficiency.
Jeffery Marino, director of California’s Office of Data and Innovation, reminded attendees at last week’s Government Innovation Summit that they make the rules on implementing technology.
The airport said the incident also affects some Port of Seattle systems, and that there’s no estimated time by which systems will be restored. Flights can continue, but some associated services are down.
Emergency dispatch workers face a flood of calls that don’t require immediate assistance, or don’t even seem serious. Versaterm’s newest product aims to reduce that problem — and the stress on call takers — via software and AI.
The FBI launched a new nationwide campaign this past week to raise awareness of the surge in online fraud and scams impacting the public and to encourage reporting to law enforcement. 
More than 500 applications of AI are in use across Texas agencies, a state representative said, but individual rights remain paramount. Efficiency must not come at the expense of privacy, panelists said.
“How government chooses to make spending reductions is just as important as how it creates new programs,” writes Dan Kim. “The time to cut budgets is also an opportunity to rethink what the government does, how it does it, and whether it’s working.”
Illinois' DMV modernization hit a snag with rampant no-shows for digital appointments. But a simple tech fix — text reminders — may be turning the tide. Government Technology dives into the data to reveal the impact.
The aim? To help craft technology that can power smart cities. The call for candidates comes as more accelerators and incubators provide guidance and other vital assistance to government technology companies.
Plus, Louisiana launched a $1.3 billion grant program, the city of Orlando is seeking a person or company to lead digital literacy training, and more.
CrowdStrike is a useful lesson for officials who draw up government IT contracts, pushing them to ask the question of how future contracts can prepare for any unplanned outages.
The 22-year veteran of state service spent more than a decade as CIO at the Florida Department of Environmental Protection. He is a U.S. Marine Corps veteran and was previously deputy state CISO for nearly two years.
A team at the Office of the Attorney General built a search solution to help child support field case workers with a major pain point — time-consuming research. The result demonstrates the “art of the possible.”
The Regional Transportation Commission of Southern Nevada is using artificial intelligence, machine learning and real-time data analysis to keep its facilities safe and improve response times to traffic incidents.
To combat evolving fire risks more efficiently, a federal fire agency is developing an emergency response system that uses data to inform action. In California, a new online map makes Clean Air Centers information more accessible.
Electric vehicle incentives in two Western states are structured with particular buyers in mind and aimed at larger policy goals like reducing harmful particulate matter air pollution.
Policies governing artificial intelligence must be broad, yet deep enough to guide years of use cases, officials said at last week’s Los Angeles Digital Government Summit.
IT officials in Massachusetts and Nevada discussed their plans to do more with data, filling leadership roles, building integrated data systems and enhancing security. Work is already underway.
The division, which debuted in January, works to provide more accessible, user-friendly and cost-effective digital services. Its new leadership team will bring a variety of essential skills in-house.
Law enforcement agencies across the country are buzzing about drones, but what’s the real impact? Government Technology got an exclusive video look at how one rural sheriff’s department is using UAVs to change the game.
Two tech firms are adding updated radar to unmanned aircraft, hoping to give police and firefighters better eyes in the sky and options for longer automated flights. The deal could help agencies with staffing woes.
Virginia Tech CISO Randy Marchany discusses his career, SANS training and all things cybersecurity at a major university in 2024.
The Midwestern IT veteran, who has also served as director of IT for the Illinois Secretary of State, will become the next director of the Department of Enterprise Technology Services in Wyoming.
A new business intelligence dashboard at Hartsfield-Jackson Atlanta International Airport that aggregates 11 critical areas of operations data has increased problem-solving. Deemed a success, it will be expanded.
Californians will soon be able to store their mobile driver’s license (mDL) or state ID in their Apple Wallet or Google Wallet, on their mobile device. More than 500,000 residents have obtained mDLs in an ongoing pilot.
A new survey from the National Association of State Technology Directors shows how 42 states are using artificial intelligence, how they plan to use it and what may inhibit progress.
Pinole, Calif., in the Bay Area, is using digital technology from eTRAKiT and Symbium to make permitting and approval faster and easier on home improvement jobs and rooftop solar installations.
Plus, a K-12 digital equity framework gets released, Kentucky launches a new broadband portal, two additional states get their BEAD funding proposals approved, and more.
The project, which is called UnDisruptable27, wants society to prepare for near-future geopolitical conflicts in which cyber attacks are aimed at Americans’ access to water, medical care, power and food.
A new survey from Euna Solutions dives into the issues that worry people who do government procurement. The results also show how those professionals are reacting to the challenges in their vital gov tech field.
Clean energy and transportation goals could get a boost from the charged atmosphere around preparation for the next Olympics, in Los Angeles. Advocates say much remains to be done to electrify vehicles and infrastructure.
States and locals are increasingly creating and filling roles focused on advancing the responsible use of artificial intelligence. Long Beach, Calif., is the latest to recruit for a “pivotal” AI position.
Brendan Babb, chief innovation officer and Anchorage i-team director, shares practical insights and real-world experiences with generative AI in and around city government. 
The state has signed a memorandum of understanding with the technology company to use AI in driving innovation and economic development, and to provide training for community college students and others.
Government Technology dug deep into artificial intelligence policies, legislation and lawmaker-mandated projects across the U.S. to uncover what local governments are doing about the booming technology.
If adopted, the treaty would be a major step in creating global consensus on combating cyber crime. The agreement would empower international cooperation, but it has also sparked human rights concerns.
Research from CivicPulse shows many of the 1,219 U.S. counties with no public electric vehicle charging infrastructure are mostly rural with fewer than 25,000 residents. But more populous counties, too, lack chargers.
The Connective, a regional smart city consortium in the Phoenix, Ariz., metropolitan area, is working to help local governments deploy scalable technology solutions. Its events bring together private- and public-sector leaders.
Carter Schoenberg is a trusted security expert who has vast experience in the public and private sectors. Here’s his guidance on what works and what doesn’t with the cybersecurity industry.