"I am extremely gratified by the Cook County Board's decision to approve this project. It is a significant undertaking that will not only greatly improve operations within the clerk's office, but will help us serve the citizens of Cook County more effectively," said Brown. "This is true reform and brings our cashiering system into the 21st century."
Before taking office, the clerk committed to push for a new integrated cashiering system. A study later revealed the need to improve the collection process as well as to integrate collections with case management and accounting in the clerk's office. Brown launched an initiative to identify a solution to the cashiering problem as well as improve site security and financial controls. She pulled together a project core team that included input from the Office of the Chief Judge, the County Bureau of Automation and Technology and other agencies, and outlined the business and technological needs of the Clerk's Office in a formal request for proposal.