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Ottawa County, Mich., Selects Document Management Software

"This system will help the county reduce costs associated with how we deliver services to the taxpayers, thus allowing for the redirection of these funds to other areas that will better benefit the residents of Ottawa County"

Ottawa County, Mich., selected Hyland Software Inc., as the organization's provider of document management software and service, according to a release from the company. Significant savings are expected due to the reduction of the usage and management of paper based files, as well as the redirection of man hours to more pressing issues.

An ImageSoft Inc., solution -- powered by Hyland Software's OnBase enterprise content management software -- will ultimately be used by more than 450 users across multiple departments, including: Friend of the Court, Clerk of the Court, Circuit Court, Sheriff's Office, District Court, Juvenile Services, Probate Court, Family Court and the Prosecuting Attorney's Office. Nearly 14 million existing paper and microfilm documents will be converted and indexed into a digital format and placed in an off-site document repository, and the county estimates that an additional five million pages will be scanned, indexed and uploaded into the OnBase system in 2006.

"This system will help the county reduce costs associated with how we deliver services to the taxpayers, thus allowing for the redirection of these funds to other areas that will better benefit the residents of Ottawa County," said Al Vanderberg, county administrator.

"Ottawa County recognized the need to automate processes and reduce the creation, storage and movement of paper as the number of documents created and stored, both on-site and off-site, was staggering," said County Clerk Dan Krueger. "We had three people in our office who were constantly moving files from my office to other departments to a number of other departments. With OnBase, we have one database, one source of information that all departments can access via a simple computer point-and-click, thus deleting the time, effort and cost of constantly transferring files."