The ransomware attack was uncovered more than a week ago and City Hall has been closed during that time as the city deals with the fallout. The city has not said how long the closure could drag on, but efforts have taken weeks, even months, in other U.S. cities that have fallen victim to similar attacks. Some cities have paid millions to restore their systems.
The Federal Bureau of Investigation and the Ohio National Guard’s Cyber Reserve Unit have been assisting city IT officials in the wake of the attack.
A news release Monday from the city says residents still can receive some services online, such as submitting applications for building and housing permits, certificates of disclosures, and lead certificates. Residents requesting birth or death certificates can submit applications online with the Ohio Department of Health.
“We thank the public for their patience and understanding during this challenging time,” the city said in a statement. “City Hall remains committed to ensuring the security and integrity of our systems and services as we continue to recover from the cyber attacks.”
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