Sensitive information impacted by the breach includes one or more Social Security and driver’s license numbers, credit card information, financial account information and certain medical and health insurance information, according to a notice by the city.
A city spokesperson said there is no indication of any actual or attempted misuse of personal information, but filings identify 17,751 people notified of the breach “out of an abundance of caution.”
“Privacy and security are our top priorities,” a statement from the city reads. “We deeply regret that this incident occurred and will continue to implement the most stringent security protocols available to prevent incidents like this one in the future.”
On Oct. 31, an unknown third party gained unauthorized access to the city’s network, according to a notice posted by the city.
When the city learned of the incident, it “immediately engaged the appropriate forensic consultants,” the release states.
The city began an investigation into what caused the breach and notified law enforcement. On Nov. 16, the city’s investigation determined certain files may have been exposed without permission.
On Dec. 30, after completing a review of the files, the city learned personal or sensitive information may have been exposed, according to the notice.
On. Feb. 4, the city mailed notices to those impacted if they had a valid mailing address on file. In the individualized letters, the city explains what personal information may have been affected.
Although the city is unaware of any actual or attempted misuse of any information, the officials notified residents out of caution and in compliance with applicable laws.
McKinney is providing one-year of free credit monitoring and identity theft protection through TransUnion and Cyberscout to those impacted. Residents can learn more about enrolling in protective services at McKinney’s website.
McKinney recommends residents take steps to protect themselves.
- Look for unfamiliar activity on bank and credit card statements, credit reports and tax returns
- Monitor the explanation of benefits statements from your health plan and statements from health care providers
- Contact law enforcement and file a police report if you believe you are a victim of a crime
- Contact your health plan or doctor if you notice health care services you did not receive on an explanation of benefits statement
- Contact your financial institution and/or credit card company if you notice suspicious activity on bank statements, credit card statements or tax returns
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