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Meriden, Conn., Partially Restores Network After Cyber Event

Officials are moving toward bringing the city network back, allowing some email access, and posting City Council agenda items and the budget online. They discovered an attempted “interruption” last month.

Colorful icons linked by colored lines against a dark background represent a network and the people in it.
(TNS) — The city is taking small steps to bring its cyber network back online by granting key employees email access and posting agenda items and the 2027 proposed budget on the Internet.

"We're going to try," Meriden Mayor Kevin Scarpati said Monday night of restoring the network.

The city has been without Internet access in all departments since Feb. 17 when it shut down its network after discovering an attempted "interruption." Employees were forced to manually record data, taxpayers could only pay by bank checks, and the state helped the emergency dispatch center move its operation to the State Police Academy.

City officials have kept mum on details of the interruption. The incident was not classified as ransomware, although New Britain was the victim of such an attack at the end of January.

On Tuesday, the City Council Clerk uploaded the agenda materials from Monday's City Council meeting, including City Manager Brian Daniels' budget proposal for fiscal year 2027. However, committee meetings remain in person as opposed to live streaming.

"We're doing the best we can," City Council Clerk Lori Canney said.

Officials said restoring the system is a methodical and painstaking process that can take weeks or months. It was not known when the network will be fully restored and services resume.

"We greatly appreciate everyone's patience," Daniels said Monday.

City Council Majority Leader Sonya Jelks and other councilors praised city staff for being resourceful during the interruption, adding they've had few complaints from constituents.

"I get more frustrated than they do," said Republican Minority Leader Michael Zakrezewski . "I know they're working full tilt on this."

Jelks said she would like to see more information given to the public when city officials get the all clear.

"You always want more transparency," Jelks said.

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