The city said in a news release it is actively working to implement a secure alternative payment solution so online business license payments can resume while the issue is being resolved.
"This temporary disruption is the result of a nationwide ransomware attack on BridgePayNetwork Solutions, one of the City’s online payment gateway providers," said Rachel Langelotti, city spokesperson.
Langelotti said the attack occurred on February 6 and is impacting payment services for hundreds of municipalities across the United States.
BridgePay is cooperating with federal authorities and recovery specialists as the incident is being reviewed. BridgePay reports that their initial findings indicate that no payment card data was compromised and there is no evidence of usable data exposure. At this time, the specific ransomware group has not been publicly identified, Langelotti said.
In order to continue accepting online payments, the city is working to implement a secure payment alternative until the ransomware attack has been resolved.
Once this alternative method is in place, Langelotti said the city plans to restore select online services first. Business license payments for excise taxes, including liquor, hotel and motel, and auto rental, will be the first services brought back online. At this time, if a credit card payment is needed for a business license, payments may be made in person at City Hall in the Business License Office, located on the first floor at 205 Lawrence Street.
©2026 Marietta Daily Journal, Distributed by Tribune Content Agency, LLC.
