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How AI Powers State and Local Government Innovation — ICYMI

AWS VP of State and Local Government and Global Education Kim Majerus reveals how the company is supporting government modernization with AI.


Right now, AI is a hotter topic than ever — so it might be surprising to hear that Amazon Web Services (AWS) has its roots in AI and machine learning work going back more than 20 years.

Although AWS was launched in the early 2000s, its parent company Amazon achieved monumental success due in no small part to an innovative recommendation algorithm that it began using in the 1990s. The science of developing computer systems that use algorithms and statistical models to analyze and draw inferences from patterns — i.e., machine learning — is certainly in the company’s DNA.

Kim Majerus joined AWS in 2017 to start up its SLG business, and today her organization supports more than 7,500 government agencies, more than 14,000 academic institutions and more than 35,000 nonprofit organizations in more than 200 countries and territories across the world.

She believes the public sector should have access to the same infrastructure driving innovation in the private sector and is proud to be able to help government become more innovative, efficient and effective at serving constituents. At the same time, she recognizes that AI and machine learning is not going to be a “fix-it” solution for every challenge and prides herself on AWS taking a deep interest in fully understanding the problems that the public sector is trying to solve before working to find the best solution.

On this episode of ICYMI, Kim discusses the unique advantages cloud technology offers public-sector entities, specific examples of how governments are harnessing AI, how AWS collaborates with other technology partners and what sets her company apart from other public-sector providers.


  • Connect with Kim Majerus on LinkedIn
  • Visit AWS to learn more about its public-sector solutions
  • Register for IMAGINE, a no-cost conference for education, state and local leaders to be held in Sacramento, Calif., July 11-12


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GovTech Biz
Joseph Morris is the Chief Innovation Officer of Government Technology's parent company e.Republic and a national keynote speaker on issues, trends and drivers impacting state and local government and education. He has authored publications and reports on funding streams, technology investment areas and public-sector priorities, and has led roundtables, projects and initiatives focused on issues within the public sector. Joe has conducted state and local government research with e.Republic since 2007 and knows the ins and outs of government on all levels. He received his Bachelor of Arts in government and international relations from the California State University, Sacramento.