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Federal agencies can fight fraud at scale with AI-driven identity verification: a new era of trust, speed and accuracy for government programs.

How local governments are putting Enterprise Service Management to work.

Pinellas County is a sun-kissed paradise along Florida’s Gulf Coast with white sand beaches, crystal clear waters and a laid-back lifestyle. But county officials were stuck in a world of paper-heavy board meetings, slow approvals and inefficient workflows. Using Granicus’ Operations Cloud, they streamlined their operations, reduced approval times and eliminated unnecessary paperwork to serve the community better.

As state government pension programs transition into the digital era, the conveniences of technology bring with them a new and alarming challenge — the prevalence of digital identity fraud.

The need to update digital infrastructure is more urgent than ever. To improve cybersecurity, meet residents’ evolving expectations, and alleviate workforce pressures, local governments must have modern, efficient systems.

The future of digital government promises convenience, simplicity and speed — but only if we modernize applications and security today.

How enterprise service management improves efficiency, experience and responsiveness.

Spatial infrastructure allows governments to take their geospatial data out of silos and optimize it for practical use.

Cyber attacks pose a threat to all levels of government, but they can be especially disruptive to local government organizations.

A new Florida law allowed counties to publish public notices on publicly accessible websites. null jumped at the opportunity, streamlining its notice practice to improve citizen accessibility while reducing government costs.

Socure identified and stopped a surge in fraudulent activity targeting the retail banking and credit card operations of large financial institutions with stolen Massachusetts identities. We have strong evidence to believe that a China-based actor is behind this attack.

AI systems possess enormous potential for tremendous good and tremendous harm.

Building a strong foundation for digital transformation.

Aurora’s journey highlights how innovative digital solutions can bridge the gap between city officials and their communities. Using the communications capabilities provided under Service Cloud, Aurora not only amplified its engagement but also laid the groundwork for a more connected and responsive city government.

‘Tis the season for the new year’s state CIO priorities, and NASCIO just released its null. Like any holiday gift, sometimes you know what you’re getting and sometimes it’s a surprise. Here’s how we felt after unwrapping the big box of priorities this year.

Higher education institutions may not be doing enough to protect digital identities as they move more academic and administrative services online.

Overseeing everything from state finances and human resources to property, real estate management and construction services, OMES is the backbone of Oklahoma. Spearheading a “whole-of-state” approach to essential services, OMES strives to increase efficiency, reduce financial and administrative overheads, and eliminate the duplication of effort, making it easier for the state’s agencies and affiliates to focus on their core missions.

Now that November is behind us, let’s reflect on the important lessons from CISA’s Critical Infrastructure Security and Resilience Month. This year’s theme — Resolve to be Resilient — reminded us that, as critical infrastructure, state and local agencies must prepare and invest now for the disruptions of tomorrow.