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SponsoredHow state and local government CIOs are expanding service management beyond the help desk to transform HR, facilities and finance. -
SponsoredAs emerging technologies reshape government operations, agencies are turning to cross-skilling to build a more adaptable workforce and close critical talent gaps.
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SponsoredThe DOJ’s new ADA Title II rule requires accessible government websites and apps. These nine steps help public agencies understand deadlines, prioritize fixes and build a sustainable accessibility plan.
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SponsoredPCI DSS v4.0, effective in 2024, brings major changes to security standards for public-sector credit card processing. Anti-phishing, patch management, web app security and network enhancements are key aspects.
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SponsoredGovernment and education institutions are wrestling with the best way to reap the rewards — and minimize the risks — of game-changing generative AI. This list of resources is meant to share guidelines and emerging best practices.
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SponsoredMany state and local governments quickly scaled their digital capabilities during the pandemic in an effort to better serve their communities. Unfortunately, that rapid digital transformation also opened the floodgates for new cybersecurity risks.
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SponsoredFaced with rapidly changing payment trends and evolving student preferences, colleges and universities must offer a variety of enhanced payment options while making sure transactions remain secure.
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SponsoredNo one can survive the current onslaught of cyber threats going it alone. With whole-of-state cybersecurity, you don’t have to.
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SponsoredWhen you combine ITSM and PPM on a single, no-code platform, you can improve service and project management, communication, processes and more.
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SponsoredCollecting and sharing data internally and externally is key to building effective smart cities. Focusing on mobility and sensor use cases, this article explains the secrets of data-sharing success.
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SponsoredMAS vendors take on the daily responsibilities of running, maintaining and optimizing an application.
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AWS VP of State and Local Government and Global Education Kim Majerus reveals how the company is supporting government modernization with AI.
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The digital identity challenge for governments arrives at a time when threat actors are relentless.
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SponsoredWin the trust of your citizens and transform your organization toward a product mindset by following these five public-sector pillars of success.
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SponsoredWhy and how to reduce the administrative burden of your citizens and transform your agency by following these four public-sector accessibility capabilities.
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SponsoredCustomer experience is at the top of the agenda for public-sector agencies. The opportunity for radical improvement extends to almost every service that governments deliver. We identify three issues that public-sector transformation efforts can address to keep citizens and their voices at the heart of digital experience.
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SponsoredHow will 5G connectivity affect cybersecurity for government agency IT leaders? Find out in this Q&A with Tony Dolezal, public sector 5G and multi-access edge computing (MEC) specialist with Verizon Business.
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SponsoredA national survey shows acceleration in technology investments by 2025, with more placing bets on AI and automation.
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SponsoredIn today’s challenging threat environment, government agencies must have a holistic, multifaceted security strategy to increase their cyber resilience.
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SponsoredTo engage and retain employees, government agencies must embrace modern digital learning platforms that empower staff to grow their skills.
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SponsoredLearn how investment in IT self-service can help better your user experience when it comes to IT service management and delivery.
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