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Louisiana’s most populous city is the latest government to have an AI agent answer 311 calls instead of a human. The shift will happen in coming months; the AI has been trained on three years of 311 calls.
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Modern solutions can liberate local government clerks from hours of transcribing to compile meeting minutes. One such tool, from HeyGov, generates drafts from digital files, which can then be fine-tuned.
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The new online platform brings together previously disparate center-based care resources in one searchable map. It features data on roughly 10,000 child-care providers. Filters include location and cost.
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Transparency, efficiency and citizen input are among the main ideals of the post-pandemic government landscape. Dashboard technology offers a way to do that but must overcome historical challenges.
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The deal brings two relatively small companies together: a provider of government surveys with a seller of budget simulation tools for residents. The move follows a recent funding round for Polco.
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Several balloons — two of which were shot down over North America — have certainly strained international relations, but you might not have guessed that there are a host of non-spy-related uses for the old-school tech.
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The city of Philadelphia has launched an interactive dashboard to make the city’s campaign finance data available and accessible to members of the public, the media, researchers and candidates.
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The city's collaboration with the Valdosta State University communication department is geared toward increasing the city's online visibility and fostering more community involvement.
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Garbage and recycling trucks on the streets of High Point, N.C., will be outfitted with cameras as part of a software upgrade that officials say will improve the solid waste collections process.
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In an effort to bridge the digital divide, library officials will be handing out hot spots, tablets and laptops. The devices were paid for by a $548,100 grant from the Federal Communications Commission.
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Iowa City-based Alquist 3D is hoping to address the housing shortage facing Johnson County by creating affordable, sustainable and innovative homes using 3D printing technology. Construction is expected to start this summer.
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The city of Hoboken recently adopted a new platform that allows its residents to get information, make reservations and interact with the city around a variety of recreational offerings.
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The training workshop aims to teach K-12 and post-secondary students the fundamentals of app development without the need for complex coding, according to an announcement from organizers.
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Phoenix Public Works has added new technology to its composting facility to divert waste from the landfill to expand capacity in preparation for the Super Bowl and other events happening this weekend.
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A Pittsburgh startup company that has developed a wearable device to detect and reverse drug overdoses has won first place in the Richard King Mellon Foundation Social-Impact Pitch Competition.
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Drones are playing an integral part in keeping birds away from dangerous power lines by placing robotic bird diverters on the lines. Some 1,500 new bird diverters have been launched to protect Atlantic City Electric infrastructure.
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The Department of Homeland Security has once again pushed back the deadline to get a federally compliant REAL ID. Officials say lingering problems caused by the coronavirus pandemic are to blame for the delay.
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Anchorage, Alaska, Assembly leaders want it to be easier for residents to see how the municipality is spending public money, and as such, they are proposing the online checkbook concept.
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The app is called RecycleBot, an application software that tells users whether an item is compostable or recyclable by photo analysis, and it has already won several statewide and regional awards.
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Rural parts of the state are seeing 24/7 book vending machines in places like city halls. The machines are meant to bridge the gap for areas not populated enough for a full-time library.
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Following the departure of the director of innovation, the city’s Innovation Management Team’s leadership is changing. The mission of supporting city departments in their innovation work, however, will remain the same.
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