Digital Services
Online utility payments, tax remittance, business licenses, digital forms and e-signatures — state and local governments are moving more and more paper-based services to the Internet. Includes coverage of agencies modernizing and digitizing processes such as pet registration, permitting, motor vehicle registration and more.
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The new unit, part of the Office of Information Technology Services’ statewide strategy, will focus on New York State Police’s specific needs while preserving shared IT services like AI and information security.
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The myColorado app now lets ID verifiers like government agencies or businesses scan a QR code on a user’s digital ID to quickly determine its validity. Some 1.8 million of the state’s residents use the app.
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Inside a growing push from state and community leaders to modernize re-entry, reduce recidivism and strengthen public safety through technology. Digital literacy, one said, can be a major barrier.
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From theory to practice, regional security operations centers empower college and university students to apply cybersecurity learning in real-world scenarios, while providing protection to cities and others needing coverage.
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A House bill would create a database to track information on the progress of certain individuals with felony convictions. Its aim would be to help those eligible determine whether their voting rights could be restored.
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State officials are investigating the electronic theft of more than $10,000 in federal Supplemental Nutrition Assistance Program benefits from at least 71 Meadville residents. Precisely how the incidents occurred is unclear.
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As part of its proposed 2025-2026 fiscal year budget, Maggie Valley Police Department is seeking funding for the two cameras. Their installation would connect the department to data from a national camera network.
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Local IT leaders in California and Delaware wield innovation and collaboration to reimagine technology, integrating community dialog into modernization to deliver projects that reflect a variety of feedback.
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State officials have made several changes to the IT procurement process in an effort to expand public-private partnership opportunities, increase efficiency for businesses, and save taxpayers money.
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Nearly two dozen cities have been awarded the What Works Cities Certification, which recognizes localities for data usage to inform policy and funding, engage residents, evaluate programs and improve services.
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The deal comes as emergency communications and dispatch technology offers more real-time data and mapping tools, among other advances. RapidDeploy launched in 2013 and has raised more than $80 million in funding.
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Gov. Ron DeSantis’ fiscal year 2026 proposed budget recommendations include funding for state IT projects across criminal justice. Initiatives include hardening security, replacing infrastructure and a platform upgrade.
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State legislators have introduced a bill that would activate mobile or digital driver’s licenses, and ID cards. The benefits, a sponsoring state senator said, include streamlining identification and age verification.
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The Sawyer Free Library received the funding in the form of a Digital Equity Initiative Partnership Grant. The money, from the Essex County Community Foundation, will launch its digital learning lab.
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Hundreds of technology partners focused on the public sector gathered outside Washington, D.C., for the annual Beyond the Beltway event, an industry-focused forecast of what 2025 looks like for state and local IT.
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Jon Gjestvang, who led IT for the Bay Area county through wildfires and the COVID-19 pandemic, will wrap his 23-year career as CIO at the end of February. The organization’s deputy CIO will take over as interim CIO.
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The app, funded with $13,860 approved by the Delaware County Council, would offer important information and improved communication with the city. Leaders hope it can be developed and launched by summer.
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The company’s new step-by-step wayfinding app is available to users of the Washington, D.C., transit system. It spans 11,000 bus stops on 325 routes, as well as 98 rail stations, and does not collect personal data.
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The Texas county’s commissioners court approved a contract for 4,500 poll pad devices, plus licensing and support services for two years. The pollbooks will replace devices that malfunctioned during the Nov. 5 election.
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New Mexico’s most populous city went live late last month with a new way to submit planning requests. Users can now make permit and construction project applications, payments and register businesses online.
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A proposed state Senate bill would change the name of the Arkansas Department of Transformation and Shared Services, and compel creation of the “Safe Arkansas App.” It would also hone policy on how departments use tech resources.