Digital Services

The company, whose tools help agencies automate workflows, will work with ServiceNow to get such technology into the hands of more public agencies. City Innovate has also raised a Series A funding round.

Officials have been unable to access important data for a week because their server host has been unable to connect with its server farm. Several other counties across the Midwest are also experiencing outages.

Nashville, Tenn.-based Sovereign Sportsman Solutions focuses on digital permitting and licensing for outdoor recreation. PayIt, among the fastest growing companies in gov tech, has raised almost $200 million.

The city of Chattanooga, Tenn., has announced the start of a holistic digital transformation initiative to create a “digital city hall,” with the ultimate goal of improving the digital service experience for constituents.

One option would provide an affordable monthly broadband plan through a local nonprofit, while the second option would come through a proposed agreement with SiFi Networks to build fiber-optic lines across the city.

Across the city of San Francisco government, teams are working in collaborative ways to improve accessibility to government services and resources to better support people with disabilities.

Southeastern Pennsylvania Transportation Authority is looking for a new fare system after more than a decade with its current vendor. Officials are looking for an “open architecture” option that can be more easily adapted to future needs.

Officials in Spokane County, Wash., are considering changes to email retention policies as a means of saving money on storage costs. The county pays about $52,000 a year to save well over 10 terabytes of emails.

Election workers have begun conducting logic and accuracy testing to ensure the machines voters will use on election day are running properly before they are put into service May 16.

As programs funded by the American Rescue Plan Act come to a close, several local governments share how the funding — and the technology that helped them distribute it — helped people in their communities.

The Amazon Web Services unit on Thursday announced two of its own large-language models, one designed to generate text, and another that could help power web search personalization, among other things.

The IRS has released a report on how it plans to use $79.6 billion Congress approved last year for agency improvements, with some noting 10 percent of the money will go to taxpayer services and systems modernization.

A phone and fax line outage at the Raleigh County Courthouse caused delays for some individuals in custody. At least one man stayed in the county three days after his bail had been paid.

Nevada State Parks is modernizing reservation processes with a cloud-based reservation software to simplify the visitor and staff experience. Officials say the state is the last to modernize its reservation system.

The city’s website hasn’t seen an update since 2012 and officials believe that might be why more than half of visitors to the website leave before clicking another button. Brazil-based CI&T will lead the overhaul.

A new, interactive resource released today from Code for America aims to improve the online safety net benefits application processes across all 50 states, Washington, D.C., and Puerto Rico.

A newly released report from the Stanford Human-Centered Artificial Intelligence Institute highlights just how disruptive the quickly evolving technology is — and will continue to be — in our daily lives.

State officials marked International Transgender Day of Visibility last week with the launch of the first version of its new centralized information hub to support transgender and non-binary constituents.