Digital Services
Online utility payments, tax remittance, business licenses, digital forms and e-signatures — state and local governments are moving more and more paper-based services to the Internet. Includes coverage of agencies modernizing and digitizing processes such as pet registration, permitting, motor vehicle registration and more.
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The new unit, part of the Office of Information Technology Services’ statewide strategy, will focus on New York State Police’s specific needs while preserving shared IT services like AI and information security.
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The myColorado app now lets ID verifiers like government agencies or businesses scan a QR code on a user’s digital ID to quickly determine its validity. Some 1.8 million of the state’s residents use the app.
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Inside a growing push from state and community leaders to modernize re-entry, reduce recidivism and strengthen public safety through technology. Digital literacy, one said, can be a major barrier.
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Plus, Baltimore has a new broadband report, Seattle awards funds for digital equity, the FCC has announced staffing changes, a survey found trust in digital government services is under 50 percent, and more.
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The project is nearing completion, with training on the new court management system slated to begin this spring. Paid for entirely by federal funds, it will eventually allow for electronic filing of court documents.
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Transportation departments in Texas and California are exploring artificial intelligence, and the latter may create a chief data and AI officer role. These agencies, an executive said, will face “major workforce transformations.”
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The Mineral County Treasurer’s Office and the state are readying a new vehicle services system, to refresh vehicle titling and registration. Services will be fully restored Monday morning, per the state website.
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The Fort Bend County Commissioners Court voted March 6 to spend nearly $2.6 million to retain the services of several cybersecurity firms. The move comes as the Fort Bend Public Library recently confronted online outages.
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Plus, Vermont has started work on its Digital Empowerment Plan; a new bill aims to prevent FCC from censoring broadcasters; Sonoma County, Calif., has approved offering some residents free Internet; and more.
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Launched this week by the state Department of Development, the program aims to provide assistance to smaller firms in strengthening cybersecurity and negotiating changes to the federal contracting landscape.
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Commissioners have approved a new system that will ensure staff at the county jail check inmates the preferred four times per day. Actions such as administering medication and other daily needs will each require a scan.
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Members of the House of Representatives IT Budget and Policy Subcommittee questioned artificial intelligence’s impact on the state workforce and its open records policy, expressing concern it could replace staffers.
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The San Fernando Valley city's new chief information officer was most recently IT director for the Southern California municipality. He has public- and private-sector experience in IT, management and technical roles.
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As the role of the CIO continues to emerge and evolve, the National Association of State Chief Information Officers looks at how business architecture can be leveraged in ongoing transformation.
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Plus, the National Digital Inclusion Alliance launched a map of affiliates, Utah libraries have new digital resources, and broadband legislation — one of which addresses the future of the BEAD program — has been introduced.
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The state’s new LAUNCH portal brings together career resources, employers and job seekers. A collaboration with a national nonprofit, it uses artificial intelligence and data to supply targeted listings.
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A sewer district in Ohio is using rain gauge data, coupled with radar and other inputs, to better understand how rain events will impact its service area. The goal is to inform residents about extreme weather.
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The western city has elevated its IT director, an 18-year staffer, within management. Officials have also named an interim replacement while a job search is conducted for a permanent technology head.
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About 70 staffers at the federal digital consulting office within Technology Transformation Services were reportedly dismissed over the weekend. Its work has included the site login.gov, a single logon to popular federal sites.
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SponsoredA new Florida law allowed counties to publish public notices on publicly accessible websites. null jumped at the opportunity, streamlining its notice practice to improve citizen accessibility while reducing government costs.
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The director of the state Department of Tax and Fee Administration is stepping in for Government Operations Agency Secretary Amy Tong. The former state CIO will continue to lead on efforts around innovation and efficiency.
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