Digital Services

Customers of the financial institution, Webster Bank, had accessibility problems during the global technology outage that began Friday. The bank, headquartered in Stamford, Conn., said the issues have since been resolved.

MyCitations has helped about 177,000 people cut their court fines by an average of $277 each. Launched in 2019, it has yielded combined reductions of about $49 million. The tool is available at courthouses statewide.

The Tennessee city has affirmed Jerele Neeld as chief information officer, roughly four months after he became its interim CIO. Neeld joined Chattanooga in January after a career in the private sector.

The state is giving the city of Port and the town of Merrimac more than $76,000 in grants to enhance their postures. It will go toward updating incident response plans and improving their ability to respond to an attack.

The money, allocated by a budget trailer bill, will enable the California State Payroll System Project to hire a system integrator. The initiative, underway since 2016, will replace a significant piece of legacy.

The state's new CIO has worked with the North Dakota Information Technology department for nearly 20 years. Now, the relationships he has built will support and inform the implementation of his vision for IT.

The new app, created in partnership with SaferWatch is mainly used by law enforcement and schools. The county will offer real-time alerts and information on local events through it; it can also intake tips to the county sheriff.

Announced Monday, the Foodborne Illness Notification System from the Washington Department of Health is an online platform residents can use to notify authorities about illness or food safety concerns.

The new council, chaired by Sam Altman, CEO of OpenAI, held its inaugural gathering at the end of June, six months after it was announced. The group may create committees to get more heavily involved in day-to-day operations.

In an email Wednesday, the Florida Department of Highway Safety and Motor Vehicles said it will revise the Florida Smart ID application, and asked users to delete it. The app has since been deactivated.

Officials in Massachusetts and New Hampshire are contacting and offering resources to people whose personal and health information may have been compromised in the February Change Healthcare incident.

The county, the state’s largest by land area, will offer voters a new service via Missouri-based software company KNOWiNK. Ballots in future elections will have QR codes and be trackable online.

Illinois has partnered with Google to launch a groundbreaking portal, aiming to streamline access to youth mental health services and break down agency silos. A project leader shared with Government Technology what they’ve learned in the process.

Pathify's first acquisition puts two student engagement applications that compile information and resources at higher ed institutions under the same ownership.

The county has received nearly $700,000 from the state Completing Access to Broadband program. With matching money from the county, the money should enable 915 businesses and homeowners to access high-speed Internet.

The village of Saugerties, New York, may utilize TextMyGov to reach residents who subscribe, about issues including water main breaks, road closures and emergencies. Officials have discussed a $5,000 contract with the company.

The federal Department of Justice’s final rule in April updated the Americans with Disabilities Act, requiring accessibility for all government content. Here’s what that means for state and local entities.

Pennsylvania voters have access to a state ballot tracking system. But some officials and observers wonder if a more comprehensive system might have explained why 268 ballots were delayed last fall.