Digital Services
Online utility payments, tax remittance, business licenses, digital forms and e-signatures — state and local governments are moving more and more paper-based services to the Internet. Includes coverage of agencies modernizing and digitizing processes such as pet registration, permitting, motor vehicle registration and more.
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Rashida Richardson, who has a background in law and artificial intelligence, has joined Mayor Zohran Mamdani’s administration. There, she’ll assist the city’s data management office. -
With more than a decade of experience managing enterprise infrastructure, cybersecurity initiatives and large-scale technology projects, Richard Barbee will now lead Durham's IT operations.
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The director of the California Department of Technology and state CIO since June 2022 will be stepping down after a 38-year career. That included guiding CDT’s on-the-ground response to the 2025 wildfires.
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A new report from Jacobs Urban Tech Hub at Cornell Tech addresses a range of digital city issues like data privacy as a foundation for any city considering the deployment of urban technology to advance community goals.
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During the pandemic, the Florida Legislature has taken note of many issues with the state's unemployment insurance program, but the lawmakers haven't delivered a comprehensive solution yet.
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Insight Partners, which has done several high-profile deals in the gov tech space in recent years, has bought a majority stake in CivicPlus, a popular website builder and software vendor for local governments.
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Five years ago, a report from the municipal website builder OpenCities found many ways local governments needed to improve. Now a follow-up finds that they’ve improved in some areas, but still have plenty of work to do.
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SolarAPP+, developed by the National Renewable Energy Laboratory, is designed to take days or weeks out of the process of getting solar projects approved. Now Accela is bringing the app to its customers at no cost.
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Courts across the country have struggled to process traffic tickets safely and efficiently during the pandemic. A new portal is offering jurisdictions a free and virtual means of handling tickets.
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The new firm, called GovEmpower, is very new. But its ambitions are to help the vast number of small and medium-sized governments across the country reimagine the way they design services and processes.
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In a year that asked more of government than ever before, the growing and dynamic market of companies working to serve the public sector were partners in innovation, and grew their businesses in the process.
