Four Questions

Pennsylvania CIO Amaya Capellán and her team are focused on the overall experience of state employees, residents and businesses.

CIO Craig Orgeron on plans to upgrade the state’s digital services with automation and AI, improve its cybersecurity posture and recruit new talent.

CIO Khaled Tawfik on starting and leading the GovAI Coalition, testing AI in real-world applications, and his upcoming plans for the Bay Area's most populous city.

Digital Equity Program Manager Lauren Thompson on building a people-centered program, maximizing federal funding and making sure residents have the tools they need to get online in Connecticut.

Samantha Sendrowski outlines her approach to AI, learning from her peers, and the advantages and challenges of managing systems in New England's second largest city.

Oklahoma CIO Joe McIntosh explains how his agency is overhauling its core services and empowering staff to do their jobs to the fullest. Plus, he shares what he's working on as head of the state's AI task force.

CISO Michael Makstman explains what it takes to secure San Francisco, how the city is approaching generative AI and the importance of sharing information in the Coalition of City CISOs.

CISO Bruce Coffing on recruiting a more diverse cybersecurity workforce and the unique challenges of locking down systems in a city the size of Chicago.

Raleigh Smart City Manager John Holden on how he's using tech to make government work more efficiently, bridging pockets of innovation among neighboring jurisdictions and the upcoming Connected Triangle+ Summit.

Since his arrival in Prince William County, Va., six years ago, CIO Rob Mancini has worked toward system modernization and effective data management while striving for self-sufficient tech infrastructure.

Wanda M. Gibson talks about her priorities as CIO of Prince George's County, Md., her agency's digital equity work and the lasting impact COVID-19 has had on county IT.

As both CIO and chief security officer in Michigan, Laura Clark explains how her office is addressing IT recruitment and retention and what they’re doing to modernize major state applications.

James Farrell, CIO of Bolingbrook, Ill., outside Chicago, on his city's new chatbot, the importance of working with other jurisdictions and how he gets staff excited about tech projects.

Colorado Office of Information Technology's Equity, Diversity and Inclusion Senior Manager Sarah Consuelo Hernandez on her approach to human-centered design, increasing diversity in IT and making a lasting impact.

Jon Rogers, Indiana's director of strategic workforce planning, describes the State Earn and Learn program, which recruits participants from diverse backgrounds to spend a year at the Office of Technology and learn on the job.

CIO Tarek Tomes discusses the guiding principles of his strategy for Minnesota IT Services, the rollout of the state's streamlined benefits portal and how putting citizen experience first drives digital equity.

Plus, Chief Information Officer Craig Poley explains how Arvada is approaching a major overhaul to its ERP system and why storytelling is key to getting enterprise-wide buy-in on IT projects.

Heidi Norman explains Pittsburgh’s agency-level data coordinator system and how they’re modernizing the city’s legacy IT infrastructure and learning from academic and nonprofit partners.