Government Experience

A report from the Information Technology and Innovation Foundation finds a stark contrast — a “digital marriage divide” — in how different states allow residents to apply for and file marriage licenses.

The state’s new accessibility and equity strategy focuses on how state agencies design and run digital services. It aims to ensure government websites and other online resources can be used by all.

Having realized efficiencies through their use of a technology project management platform, city officials are contemplating where else it might bring transparency, save time and accomplish routine tasks.

The state is upgrading its Division of Motor Vehicles technology system this month to improve security, usability and efficiency. To do so, several temporary service closures are planned.

Mark Combs, Vermont’s inaugural chief technology and enterprise services officer, helped expand the scope of state digital services as his role changed. Officials are now seeking his successor.

Amy Tong, the former director of the California Department of Technology and state CIO for more than five years, was most recently senior counselor to Gov. Gavin Newsom. Her last day in the role was Jan. 31.

Lee E. Micai, a longtime technologist in Mercer County government, has been named to the role, which he said entails responsibilities previously assigned to the head of IT. His tenure began last month.

New research from Georgetown’s Beeck Center for Social Impact + Innovation reveals how states are navigating technology, governance and operations to improve access to public benefits like SNAP and Medicaid.

The deal will bring together AI-powered transcription technology with a suite of court solutions from Tyler Technologies, one of the largest gov tech providers in the market, matching data to case files in near real time.

A new report by the National Association of State Chief Information Officers offers assistance to the public sector around complying with federal digital accessibility requirements.

Washington, D.C., government shifted to operate with modifications, to ensure essential services remained available during the January snow event. IT played a supportive role behind the scenes.

Officials at AMP, which operates a regional processing and sorting facility in Portsmouth, Va., intend for the technology to help humans organize trash at multiple intervals in the cycle.

Gov. Mikie Sherrill has appointed Kevin Dehmer, the now-former state education commissioner, as the state’s new chief technology officer. Longtime CTO Chris Rein’s last day was Friday.

The unique deal, done without venture capital or private equity, will position Nava’s public service delivery platform as an open source, end-to-end option for agencies to modernize their tech, Nava’s CEO said.

Rein, who has been in place since May 2018, was the state’s second standalone CTO and its former deputy chief information security officer. Vernon Spencer, state chief operating officer, will step in as interim CTO.

The company has released six new artificial intelligence capabilities covering a range of products and use cases, reflecting increasing AI adoption in state and local government across the U.S.

Kyle Guerrant takes over for Michelle Lange, who is set to step down to take a job in the private sector. The state CIO departed in December for a technology role at Michigan State University.

The major initiative, a modernization of the state’s financial management system known as One Washington, is years in the making and projected to launch in 2027. The work has engaged more than 40 state agencies.