The company introduced two-way text messaging for the govDelivery solution, to more directly connect the public sector and residents — but also enhance agencies’ ability to gather feedback and improve services.
Officials have leveraged digital and mobile tools to make services more widely accessible to Coloradans regardless of location. Simultaneously, they are upgrading their IT infrastructure to more modern tools.
As the use of automatic license plate readers grows, Government Technology reviewed public safety agencies’ audits and policies to determine progress.
The California Health and Human Services Agency’s new IT and Data Strategic Plan underscores a resident-centric, integrated approach to services. It highlights the crucial role of IT professionals in advancing digital equity.
While many states have rolled out digital ID programs, the number of law enforcement agencies who accept them remains limited. One agency shared with Government Technology the challenges and successes they’ve experienced conducting traffic stops with users of digital wallets.
The redesigned platform — believed to be the first of its kind at launch — enhances how residents, businesses and governments can access and view statewide land ownership data. Mobile performance and print functions are also improved.
Huntington Beach, Calif.’s new city website, which launched Monday, eliminates nearly half the pages on its old site. A curated visitor search drives sought-after pages to the top, and the process for back-end changes has been refined.
Laws requiring age verification for adult content and social media are spreading. That raises a question: How can companies and government reliably verify ages in the absence of centralized state digital ID systems?
The county, through its Trailability Program, is using off-road TerrainHoppers to make trails accessible to people with disabilities; this year, GPS will enable solo rides. The county is also sharing scenery information via auditory devices.
18F, a digital consulting office within the General Services Administration, is at work on three projects with federal agencies, it said this week in announcing its 10th anniversary. The office has completed 455 initiatives in 10 years.
