Government Experience

According to a confidential report, hackers can alter votes by taking control of Georgia's voting system touchscreens. Despite the reported vulnerability, state election officials are staying relatively mum.

As the 12-month digital equity pilot program funded by US Ignite enters its final quarter, stakeholders involved in the project are noting its achievements and looking forward to possibly extending the effort.

The New York State Department of Labor created a Twitter account to improve access to information on training, employment, assistance programs, policies and more for New Yorkers who speak Spanish.

According to estimates from Verizon, AT&T and T-Mobile, about 3.2 million people still use 3G devices. These customers could be left behind in terms of phone communications if they don't upgrade in 2022.

Earlier this month during the omicron variant surge, Georgia’s COVID-19 dashboard didn’t have up-to-date infection data because of aging legacy infrastructure that wasn’t built to handle millions of data points.

If the Oregon cities of Astoria and Seaside decided to consolidate their emergency dispatch centers into one countywide center, challenges like interoperability and staff shortages could finally be addressed.

Texas has refused to modernize and create an online voter registration system. As a result, communities across the state have less accurate voter rolls, and taxpayer money is wasted on paper.

Pembroke Pines is yet another South Florida city that has fallen victim to a ransomware attack. The attack briefly knocked the city's systems offline, but it remains unknown if any personal data was stolen.

The state of Michigan has launched 19 new agency websites and will continue to launch additional sites in the coming months. The effort replaces the state's 20-year-old content management system.

People who use the IRS digital portal will need to be prepared starting in the summer to submit a live video selfie and various documentation to make and view payments and access tax records.

The Maryland Department of Health said a ransomware attack is what disrupted its systems and services last month. Although officials didn't state much about the attack, they said the ransom wasn't paid.

The San Francisco Department of Public Health was forced to shut down six COVID-19 testing sites early due to a software glitch that crippled both patient registration and sample collection.

The recently proposed legislation would require an update of the state’s websites, implementation of modern customer service experiences and a transition from paper processes to more intuitive digital formats.

The state of New Mexico built a cloud-based platform during the pandemic to support the Department of Finance and Administration’s management of grants and funds from the emergency rental assistance program.

The New York City Department of Correction has increased the use of tablets since the start of the COVID-19 pandemic to help offer information and resources to the individuals in custody within its facilities.

The emergency radio system in Delaware County, Pa., has been hijacked multiple times in recent years. The system, which was put in place during the 1970s, is overdue for a $50 million upgrade.

The latest surge in COVID-19 cases has put a big strain on both public safety and health services in San Francisco. As a result, officials only want residents to call 911 if there’s a clear life-threatening emergency.

Thousands of Ohio residents wait to see if they must pay back unemployment benefits that the Ohio Department of Job and Family Services mistakenly gave them. So far, the state has waived $72.1 million in overpayments.