Government Experience

The new 2023 Shared Micromobility State of the Industry Report finds slightly more people made use of it in the U.S. last year — even as the number of devices in service fell by more than 3.5 percent.

The state’s Flood Inundation Mapping Alert Network website, updated this year, now offers a quicker, more seamless look at data from state and federal agencies. It can now predict in real time when areas will rise to flood stage.

As the U.S. becomes more diverse, emergency call centers are responding to more non-English speakers. Prepared and its competitors are using AI to power more capable, real-time translation.

The funding from the Indiana Connectivity Program will enable Surf Internet to increase access to high-speed Internet across 13 counties. It’s the largest award in the program’s history.

Mayor Justin M. Bibb has chosen Stephanie Wernet, a veteran technologist most recently at Breakthrough Public Schools, as Cleveland's next chief innovation and technology officer. The city enlarged the job's responsibilities this spring.

A longstanding goal of the California Department of Parks and Recreation to expand and digitize the trip-planning experience at the agency's 280 state parks and beaches got a big boost this week.

Artificial intelligence is gaining in popularity and strength — but it’s far from universally reliable. A new survey finds Southern accents are particularly difficult for AI to comprehend. This included the Outer Banks “Hoi Toider accent.”

John Matelski, the longtime CIO and director of innovation and technology at DeKalb County, Ga., is stepping down from the public sector. He will join the Center for Digital Government at e.Republic next week.

Local governments have turned to GIS tech to enhance their election process, for staff and voters alike. This year, several jurisdictions will debut new features to further improve transparency and make voting easier.

Tuneberg, a private- and public-sector technologist, will lead the division of the Colorado Governor’s Office of Information Technology. Her work at the state includes exponentially scaling COVID-19 testing during the pandemic.

The state’s new Disability Information Hub offers information about state programs, resources and assistance for people with disabilities. Their input helped guide its development and design.

The Section 508 Refresh Act, introduced by U.S. Sen. Bob Casey and others, would update Section 508 of the Rehabilitation Act, which requires agencies to make federal technology accessible — including websites.

The report, from the Communications Workers of America, critiques federally funded broadband work by 14 counties in the South, Northeast and Midwest on metrics including availability of project information.

The worldwide Microsoft computer outage meant 1,894 customers at the North Carolina Division of Motor Vehicles on Friday could not be served. About 1,300 people with appointments were able to come back later.

The successful deployment of an online parking reservation system in June at the Cleveland Hopkins International Airport has revealed high demand for spaces. An expansion is likely in coming months.

MyCitations has helped about 177,000 people cut their court fines by an average of $277 each. Launched in 2019, it has yielded combined reductions of about $49 million. The tool is available at courthouses statewide.

From principles of human-centered design to adhering to web accessibility best practices, the new issue of Government Technology explores what it takes to make online government truly work for all residents.

The Tennessee city has affirmed Jerele Neeld as chief information officer, roughly four months after he became its interim CIO. Neeld joined Chattanooga in January after a career in the private sector.