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The city is looking to implement a system that would allow callers to select the type of emergency they are reporting. Callers currently spend an average of one minute on hold when calling 911.
After four years of serving as the city’s CIO, Evans shared that he will be stepping down at the end of the month. Michael Walker will take over in an interim capacity as a national search is conducted for his replacement.
In Kansas City, Mo., leaders have implemented new technology to track snowplow locations, progress and other issues. It's an effort that has made snow removal in the city more time- and cost-efficient for constituents.
Faced with teacher shortages, district officials proposed adding cameras to classrooms in order to record and livestream lessons to other rooms. Teachers say this could harm learning, and students have privacy concerns.
Transit leaders gathered at the American Public Transit Association TRANSform Conference last month to discuss how projects like fare removal in Kansas City, Mo., or a bus rapid transit line in Seattle will help remake cities.