Mesa

Scott Conn acknowledges that staff with lots of technical know-how can have blind spots, so his leadership strategy includes opportunities to grow skills like public speaking, resulting in well-rounded employees.

From San Jose, Calif., to Washington, D.C., cities are advancing AI training for staffers or members of the public. Mesa, Ariz., recently launched its own AI education initiative to support adoption.

GovTech checked in with Boston; Mesa, Ariz.; and Oakland, Calif., to get a sense of what some of the newest things happening in digital equity are across the country, as cities continue to prioritize the digital divide.