In February, the state DMV is implementing the initial phase of a multi-year project to replace and modernize its aging technology systems. To bring the first part of the new system online, the state is ceasing all DMV operations, including online transactions and their phone system, at 2 p.m. Friday, Feb. 13.
In order to prepare for this statewide transition, the Cooperstown and Oneonta DMV locations will be closed Friday, Feb. 13.
The Cooperstown main office will remain closed Monday, Feb. 16 — which is Presidents Day — Tuesday, Feb. 17 and Wednesday, Feb. 18, with a planned reopening 8:30 a.m. Thursday, Feb. 19. The Oneonta satellite location will remain closed for the week of Feb. 16, resuming operations Feb. 24. Any changes to this schedule will be posted on the county website and the Otsego County DMV Facebook page, the release stated.
During this time, the state DMV will migrate about 30 million records to the new system and complete the transition to bring the first phase of the upgrade online. No DMV transactions will be able to be completed during this period, including through the state DMV website, and they also will not be answering the phone, the release stated.
Otsego County Clerk Jennifer Basil said in a statement that she "appreciates the public’s patience and understanding during this statewide system upgrade and encourages customers to plan accordingly. We hope to make this a seamless transition."
The state DMV has contracted with software company FAST Enterprises, LLC, which has implemented similar systems in more than 20 other states, to help the state DMV modernize its technology platforms and service delivery in two major stages during the next two years.
"The new technology will replace and consolidate a significant portion of DMV’s legacy technology, some of which are more than 50 years old. The goal of this initiative is to make the DMV more secure, stable and agile and to provide DMV customers with more efficient, secure and convenient services," the release stated.
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