Voices

As the incoming presidential administration contemplates ways to enact reform, it’s important to consider successful innovations, and move carefully to preserve government services that work.

‘Tis the season for the new year’s state CIO priorities, and NASCIO just released its null. Like any holiday gift, sometimes you know what you’re getting and sometimes it’s a surprise. Here’s how we felt after unwrapping the big box of priorities this year.

As generative AI continues to develop, one expert predicts that state and local government officials will use it as a virtual sandbox for test driving infrastructure changes, among other applications.

As artificial intelligence continues to transform how organizations handle data, government stands to benefit immensely, provided it is able to store and manage data in secure and cost-effective ways.

Overseeing everything from state finances and human resources to property, real estate management and construction services, OMES is the backbone of Oklahoma. Spearheading a “whole-of-state” approach to essential services, OMES strives to increase efficiency, reduce financial and administrative overheads, and eliminate the duplication of effort, making it easier for the state’s agencies and affiliates to focus on their core missions.

Now that November is behind us, let’s reflect on the important lessons from CISA’s Critical Infrastructure Security and Resilience Month. This year’s theme — Resolve to be Resilient — reminded us that, as critical infrastructure, state and local agencies must prepare and invest now for the disruptions of tomorrow.

Mayor Randall Woodfin writes about how collaboration between cities helped shape the Birmingham Talks program, which was inspired by work in other cities that used tech to help children with language.

Why AI and ML are fundamental to protecting government services and improving user experience.

While generative AI is still in the early days of government implementation, it's important for public-sector leaders to lay groundwork for successful use and adoption.

Whether it be moving to the cloud or adopting artificial intelligence, the technology needs of government continue to evolve, and agencies must make sure that their technologists' skills evolve as well.

Legacy VPNs, once a cornerstone of secure network access, have now become cybersecurity vulnerabilities. Learn why Zero Trust Network Access is the modern solution for secure, high-performance remote access, improving user experience while eliminating risks associated with VPNs.

State and local government agencies’ efforts to streamline service delivery for residents risk being held back by outdated case management processes. Low-code technology may be the answer.