Workforce & People
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Melissa Scott was a veteran of Philadelphia IT before taking the lead as CIO in 2024. Her experience gave her insight into how the city should approach new technologies to best support staff and residents. -
In 2025, the state launched its Frontier Stable Token and advanced system modernization; in 2026, the IT team will build on that foundation to leverage technologies like AI while building trust.
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Plus, during the State of the Net conference, officials discussed broadband funding proposals and the importance of AI-supporting communications infrastructure; new state bills address broadband; and more.
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The city of Cleveland is expanding the chief innovation and technology officer position to oversee data and 311 services. The revised position was posted shortly after the city launched its first open data portal.
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Natalie Evans Harris, the state’s new chief data officer, brings nonprofit and public-sector experience to the job. Jason Silva leaves the Department of Transportation to become the deputy chief technology officer of platform services.
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David Johnson, a veteran state staffer who became executive director of the Department of Information Technology Services in November 2020, will retire in June. A search for his replacement is underway.
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The state of Indiana has implemented a tool called Pivot, which leverages artificial intelligence to support job seekers by unveiling potential career paths personalized to their career goals. Later this year, it will begin to take on other tasks.
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After just more than 15 months in the role, the state’s technology leader will step down effective May 31. North Dakota Deputy CIO Greg Hoffman has been tapped to fill the role in an interim capacity.
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Our 2024 class of award winners is a talented group of not only technologists, but state and local leaders pushing the bounds of what it means to serve residents.
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While some concerns about filling government IT roles persist, eliminating education requirements, leaning on skills-based qualifications and expanding internship programs are helping states find new talent.
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Mark Decker, the current chief information officer and technology director, has a second role as county chief information security officer. To aid in the transition, he will remain in the latter position part time through August.
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Colorado Chief Information Officer David Edinger leans into the mission-driven work of government. But what also appeals to candidates is the ability to contribute remotely from anywhere in the state.
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SponsoredOther forms of digital ID will also be important for serving constituents online and preventing fraud.
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The Mount Rushmore State’s chief technology officer of more than nine years will depart next month after almost three decades of service. The search for his successor is already in progress.
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The city’s chief technology and information security officer of six years will, for now, serve as chief information officer following the retirement Tuesday of CIO Bill Zielinski. The outgoing CIO will head to the private sector.
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At the group’s recent Midyear Conference, state CIOs talked about a revision to the statement reflecting the changing role of public-sector technology leaders. The group also honored a state tech leader for his web modernization efforts.
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Profiles of this year's winners.
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Artificial intelligence is quickly becoming mainstream for public agencies. But as state tech leaders look toward the benefits of the technology in the coming years, they are also sounding cautionary notes.
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From Minnesota to California, technology workers are confronting a job market that, while long filled with opportunity, appears to now be oversaturated with candidates. The U.S. tech sector has shed more than 74,000 jobs so far this year.
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Bill Zielinski, who has led the Information and Technology Services department since 2020, will step down April 30. In recent years, he led the city’s response to a ransomware attack, and to the deletion of millions of police records.
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Gov. Jim Pillen has appointed Matthew J. McCarville to serve as Nebraska’s next CIO. He has considerable cross-sector experience, including having served as chief data officer for the state of Florida.
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