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SXSW 2017: Is Virtual Reality the Future of Government?

At South by Southwest on Saturday, mayors took turns exploring a virtual reality rendering of a city CRM system.

by / March 14, 2017

Mayors love dashboards and visualizations. It allows them and their employees to make sense of the huge volumes of data that come through city customer relationship management (CRM) systems.

At SXSW on Saturday, mayors took turns exploring a virtual reality rendering of a city CRM system. It was a head-turning experience but didn't sell everyone just yet.

"It's a cool tool, but ... where's the value added in terms of applications?" said San Jose, Calif., Mayor Sam Liccardo. "I'm very interested in looking more at it, but I still need to be persuaded this is something we want to invest in."

Richard Berry, the mayor of Albuquerque, N.M., however, already has some ideas on how to apply VR to government. Watch the Facebook Live video below to find out.

 

This story was originally published by Governing.

Paul W. Taylor Chief Content Officer, e.Republic Inc.

Paul W. Taylor, Ph.D., is the editor-at-large of Governing magazine. He also serves as the chief content officer of e.Republic, Governing’s parent organization, as well as senior advisor to the Governing Institute. Prior to joining e.Republic, Taylor served as deputy Washington state CIO and chief of staff of the state Information Services Board (ISB). Dr. Taylor came to public service following decades of work in media, Internet start-ups and academia. He is also among a number of affiliated experts with the non-profit, non-partisan Information Technology and Innovation Foundation (ITIF) in Washington, D.C.