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- Jun 29, 2009
With the rise of e-government initiatives, the majority of communication with constituents and related tasks, such as tax transactions, are now performed online. While they are convenient for citizens, the infrastructure required to support online services creates a large inventory of applications and technology platforms that must be maintained and upgraded based on new needs. An enterprise architecture (EA) approach makes organizations more aware of their current landscape, maximizes the IT investments they're making and ensures an optimal return to the taxpayer.
Every day, public CIOs around the world perform a balancing act between the need for new technology versus the need to contain costs, security versus collaborative processes and accessible data versus the need for business with IT strategies.
To achieve this balance, CIOs must close the gap between business and IT by becoming a business executive first and a technologist second. They need to build a hybrid skill set that enables IT professionals to understand the business's needs.
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