Editor's note: This 30-day blog focused on Illinois' IT modernization was originally published on LinkedIn, and is republished here with permission.
Mobile computing on smartphones, tablets and wearable devices has taken the world by storm. Smartphones are used by more than 77 percent of people in the U.S. And around the world, organizations are taking advantage of mobile platforms to reach customers and solve business problems.
Here in Illinois, various agencies have been building mobile responsive sites and tinkering with developing mobile apps, but there has been a lack of strategy and direction. The creation of the Mobility Working group, comprised of the agency CIOs, has resulted in the creation of a high-level strategy to adopt mobile technology and standardization on a development environment. The long-term vision is for all state of Illinois applications to be “MobileFIRST" and to be accessible on all mobile form factors, and for the state to use mobility as a strategy to solve critical business problems.
Accomplishments in the last three months include:
Today in the state of Illinois, approximately 1 percent of citizen and business interactions are mobile enabled. We are working aggressively to mobile-enable all efforts across the state, and we expect the percentage of interactions that are mobile enabled to increase to 45 percent by the end of 2017 and to 80 percent by the end of 2019.