The Massachusetts Office of Information Technology (MassIT) gained a new leader and grew a couple inches taller on March 15 when Gov. Charlie Baker announced that revenue commissioner Mark Nunnelly will begin as MassIT's executive director on April 4, reporting directly to the governor. Following an eight-month review of state IT practices, the state says the changes will improve citizen interaction online.
“As so much of our lives become increasingly digitized, it is important state government keep up with the daily needs of our constituents,” Baker said in a press release. “Information technology is an important priority for this administration and our ability to provide secure essential services and execute projects in an efficient and fiscally responsible manner is key to a better state government for Massachusetts. This is an important step that not only addresses some of the problems we have, but is an essential way forward to a better future.”
Nunnelly will lead the state’s efforts to provide more user-friendly IT services, which include everything “from improving licensing, to answering the latest questions on health-care services, and help filing taxes,” according to a press release, which also stated that a faster development process will provide “a better outcome at a lower cost to taxpayers.”
“I am excited to take on these responsibilities for the Baker-Polito Administration,” Nunnelly said. “We have a large base of technology infrastructure to build from and are fortunate to be situated in an ecosystem of much innovation and talent which we will need to access to be successful in this effort.”
Former state CIO Bill Oates resigned his position last summer, and Charlie Desourdy has held the position of acting Commonwealth CIO in the interim.