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Southbridge, Mass., now has a way for citizens to submit crime tips anonymously and receive police notifications by downloading the free "Southbridge PD" app. Officials say crimes in progress still require a call to 911.
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Two-way communication during an emergency event is what public safety officials are advocating for with the so-called CodeRed program.
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Patrol officers will soon be able to issue citations and quickly file them with district courts from their cruisers.
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Advocacy groups assert that Aug. 11 shutdown of cell service on San Francisco transit endangered the public and infringed upon citizen rights.
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The percentage of Americans who are very satisfied with federal government customer service rose to 31 percent from 2010’s 7 percent.
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States face the dual challenge of modernizing Medicaid management information systems and building health insurance exchange portals.
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The TechAmerica Foundation builds upon federal CLOUD2 Commission and is seeking commissioners who will provide recommendations on a variety of cloud issues.
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The city’s website likely was overwhelmed by people looking for information about the hurricane.
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The website is designed to highlight government efforts to cut waste and improve efficiency. The site organizes content by eight areas of focus and by 24 Cabinet-level federal agencies.
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But Salt Lake City official admits the app is so easy to use, it might result in a backlog of 311 requests for existing staff.
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The number of inmates in California state prisons may soon be dropping, but tech upgrades to keep up with the changes are on the rise at the California Department of Corrections and Rehabilitation.
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Identity Finder Web search found documents exposing 300,000 Californians’ names and Social Security numbers.
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Widespread use of social media in earthquake’s aftermath is the latest example of how Web 2.0 technology has changed emergency communication.
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Timothy Durniak, chief technology officer for public sector of IBM’s Systems and Technology Group, believes that governments should tune their systems for cloud and “big data” in order to cope with lean budgets.
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Maintaining and building on the momentum Vivek Kundra created for intergovernmental collaboration will be one key to the new federal CIO’s success.
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Amazon Web Services cloud now complies with more federal government storage and security requirements, company announces.
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Cities are finding that developing crowdsourcing initiatives in-house or outsourcing them to a third party yield different benefits.
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The sands of public-sector IT are shifting as state CIOs get a seat at the cabinet table.
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Why allowing the “unnatural act” of a government failure is a necessary part of innovation.
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Technology outages are inevitable, so it’s important to prepare now for the unexpected.
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Statement details Kundra’s thoughts on changing the federal government IT model, cloud computing and more.